For Alienware system produced after September 2009 (Dell acquisition date) and have a Service Tag included on the system. If your older system does not include a Service Tag, support is now very limited. Even downloads like drivers & manuals are no longer available on Dell’s website.
If you are looking for support, Dell recommends to send them an e-mail to AWCC-Resolution_Experts@dell.com with your account number and issue description.
Alienware legacy systems include:
- Area-51 ALX
- Area-51 M15x
- Area-51 M17
- Area-51 M17x
- Area-51 m5500
- Area-51 m5550
- Area-51 m5700
- Area-51 m5750
- Area-51 m5790
- Area-51 m7700
- Area-51 m9750
- Area-51 766
- Area-51 5620
- Aurora ALX
- Aurora mALX
- Aurora m7700
- Aurora m9700
- Blue Meta T9000
- Bot
- DHS 2
- DHS 5
- Hangar 18
- Sentia 223
- Sentia 244
- Sentia 3200
- Sentia 3400
- Sentia 3450
- Shuttle
- Workstation
Alienware legacy software includes:
- AlienAdrenaline
- AlienAutopsy
- AlienFX
- AlienRespawn
- Command Center