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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | DQ.VPJER.001 / DQVPJER001 |
| Production year: | 2016 |
| Quick specs: | VZ4820G_WUBKBL_135W_5.5PHY_CR VZ4820G_Wubkbl_135W_5.5phy_CR EMEA CH FreeDOSR49v01/Ci3-6100/DLED23.8FHDI/USB/Pro1/USB_black_common_A/DQ.VPJER.001 |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i3 |
| Processor Model: | i3-6100 |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 3.70 GHz |
| Cache: | 3 MB |
| Direct Media Interface: | 8 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Chipset Manufacturer: | Intel |
| Chipset Model: | H110 Express |
| Memory | |
| Standard Memory: | No |
| Memory Card Reader: | Yes |
| Storage | |
| Total Hard Drive Capacity: | No |
| Total Solid State Drive Capacity: | No |
| Hybrid Hard Drive Capacity: | No |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 60.5 cm (23.8") |
| Display Screen Type: | Active Matrix TFT Colour LCD |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | No |
| TV Card: | No |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics 530 |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 6 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.1 Gen 1 Ports: | 4 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| DisplayPort: | Yes |
| Software | |
| Operating System: | No |
| Power Description | |
| Maximum Power Supply Wattage: | 135 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 60 mm |
| Width: | 588 mm |
| Depth: | 399 mm |
| Miscellaneous | |
| Package Contents: |
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| Features: | Security Slot |
| Certifications & Standards: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: No Operating System
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
