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- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
| Model P/N: | DQ.VPHER.011 / DQVPHER011 |
| Release date (year): | 2016 |
| Quick specs: | VZ4640G_HUB_WKBLLP_135W_5.5PHY VZ4640G_Hub_WkblLP_135W_5.5phy_CR_02 EMEA EU W10PR64ACR3v14/Ci5-6500/8G 1/128G 1+1000G_4K 1/NDW8XS9.0/DLED21.5FHDV/INT7265NGWG_AC_w/BT/USB/A3B/USB/A3B/COM Cable W/O PCI BTK/Antenna |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 6th Gen |
| Processor Model: | i5-6500 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 3.20 GHz |
| Maximum Turbo Speed: | 3.60 GHz |
| Cache: | 6 MB |
| Direct Media Interface: | 8 GT/s |
| 64-bit Processing: | Yes |
| Chipset Manufacturer: | Intel |
| Chipset Model: | H110 Express |
| Memory | |
| Standard Memory: | 8 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Standard: | DDR4-2133/PC4-17000 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA/600 |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 1 TB |
| Number of Solid State Drives: | 1 |
| Total Solid State Drive Capacity: | 128 GB |
| Solid State Drive Interface: | Serial ATA/600 |
| Solid State Drive Configuration: | 1 x 128 GB |
| SSD Cache Capacity: | 8 GB |
| Optical Drive Type: | DVD-Writer |
| Dual-Layer Media Supported: | Yes |
| Display & Graphics | |
| Screen Size: | 54.6 cm (21.5") |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | No |
| TV Card: | No |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics 530 |
| Graphics Memory Technology: | DDR4 SDRAM |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 + LE |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Interfaces/Ports | |
| Total Number of USB Ports: | 6 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.1 Gen 1 Ports: | 4 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| DisplayPort: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Pro |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 135 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 59 mm |
| Width: | 537 mm |
| Depth: | 374 mm |
| Miscellaneous | |
| Package Contents: |
|
| Features: | Security Slot |
| Certifications & Standards: |
|
| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)