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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Enter your question in the form below to get the process started
Found 31 parts for X2631-UR11 model (for repairs / spares)
| Category | Description | CABLE | CABLE POWER SWITCH TO HDD LAN LED L295MM OBR,W/HOLDER P/N: 14-212-757000 | CABLE | CABLE L300MM - CABLE.SATA ODD 7P(F)(90D-RT ANGLE)+7P(F)..L300MM....9801-0300443R......LEAD-FREE.MINGJI P/N: 14-312-002621 | CABLE | CABLE SATA 7P(F)*2 (STRAIGHT) L400MM 9802-0400101RZ LEAD-FREE.MINGJI P/N: 14-312-002602 | CPU | CPU(PGA) INTEL CORE I3 I3-4130 LGA 3.4G 3M 1150 54W HASWELL SR1NP P/N: 931588 | DVDRW | ODD SUPER-MULTI 16X SATA GHB0N LF+HF HLDS STANDARD BEZEL SATA P/N: GHB0N | DVDRW | ODD SUPER-MULTI 16X SATA GHA2N HLDS LF+HF BLACK BEZEL HH P/N: GHA2N | DVDRW | ODD SUPER-MULTI PANASONIC 16X SATA SW830ADAA2-B LF+HF STANDARD BEZEL FIRMWARE:1.01 P/N: SW830ADAA2-B | DVDRW | ODD SUPER-MULTI 16X SATA SW830ADAA1-B PANASONIC HH LF+HF STANDARD BEZEL P/N: SW830ADAA1-B | DVDRW | ODD SUPER-MULTI 16X SATA DVR-220RS PIONEER BLACK BEZEL HH DL P/N: DVR-220RS | HARDWARE | COOLER MASTER 65W COOLER FOR TOWER SUNON FAN LGA1155 | HARDWARE | COOLER CM 95W AVC LGA1155/1150 | HARDWARE | COOLER CM 65W LGA1155/1150 | HARDWARE | COOLER CM 65W LGA1155/1150 | HARDWARE | COOLER CM 95W LGA1155/1150 | HARDWARE | COOLER AVC 95W FOR TOWER WITH SUNON FAN P/N: 20-130-802423 | HARDWARE | COOLER AVC 65W CPU ZGUQ07C001 HS:92*92*45.4MM L250MM(4P) FAN 12V.4500RPM P/N: 20-130-001315 | HARDWARE | COOLER MASTER 95W COOLER FOR TOWER WITH SUNON FAN LGA1156 95W W/I DUCT CM | HDD | HDD 500GB 7200RPM SATA 3 16MB 3.5" WD5000AAKX (XL500A) SATA III 16MB LF F/W:17.01H17 P/N: WD5000AAKX | HDD | HDD 500GB 7200RPM SATA 3 16MB 3.5" 4K ST500DM002 SEAGATE (PHARAOH 4K) LF F/W:KC45 P/N: HDS721050CLA662 | KEYBOARD | KEYBOARD PRIMAX PR1101U USB BLACK US WITH WIN8 SYMBOL | MAINBOARD | MB KIT VX2630 INTEL H81 ACER LOGO DTX W/O 1394 V1.0 LF P/N: 89D386-EX1103 | MOUSE / TOUCHPAD | MOUSE LOGITECH USB M-U0037-O WITH ACER LOGO 910-003358 | MOUSE / TOUCHPAD | MOUSE PRIMAX USB MOANUOA WITH ACER LOGO 20-1AN03A701 BLACK | PLASTIC | FRONT I/O MODULE USB 3.0*2, AUDIO*2, CABLE USB 450MM, AUDIO 600MM MINGJI P/N: 88-101-003396 | PLASTIC | FRONT I/O MODULE USB 3.0*2, AUDIO*2, CABLE USB 450MM, AUDIO 600MM KYE P/N: 88-101-003601 | PLASTIC | FRONT BEZEL W/USB 3.0*2, AUDIO*2, ODD BEZEL JIAN FU P/N: 30-520-757111 | PLASTIC | CASE-M W/ODD SHIELD, BRACKET, W/O PSU, PANEL JIAN FU P/N: 20-502-757001 | PLASTIC | CASE-M BLACK W/ACER LOGO W/USB3.0*2, AUDIO*2, W/O PSU JIAN FU P/N: 20-501-757102 | PS / CHRG BD | PSU LITE-ON PS-5221-06A2 220W NONE PFC 100-127/220-240V, P1 CABLE CHANGE TO 105+-10MM (20-24 PIN CONNECTOR) | SPS | PSU LITE-ON PS-5221-06A2 220W NONE PFC 100-127/220-240V (20 - 24 PIN PWR CONN) POWER SUPPLY 220W PFC SPS NON-PFC 220W (8.5L) EUP PS-5221-06A2 | SPS | PSU DELTA DPS-220UB-3A 220W NONE PFC 100-127/220-240V POWER SUPPLY 220W EUP PFC SPS 220W EUP 115VAC/230V NPFC EUP DPS-22 |
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Click here to download:
• Drivers / Applications
• User Guides / Manuals
• BIOS / UEFI / Firmware
Note: opens in a new tab / window
| Model P/N: | DT.VKCAA.002 / DTVKCAA002 |
| Release date (year): | 2014 |
| Quick specs: | VX2631-UR11 W7HP64V/CI3-4130/4G/500GB VX2631_Ec_NonPFC220W_CR_01 PA CH W7HP64vAAC/2013/USA/CI3-4130/4G*1/500G_4K*1/DSM16XS/USB/Pro1/USB_black_common_A |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i3 |
| Processor Generation: | 4th Gen |
| Processor Model: | i3-4130 |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 3.40 GHz |
| Cache: | 3 MB |
| Direct Media Interface: | 5 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| Chipset Manufacturer: | Intel |
| Chipset Model: | H81 Express |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1600/PC3-12800 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA/300 |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 500 GB |
| Optical Drive Type: | DVD-Writer |
| Display & Graphics | |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 2 |
| Number of PCI Express x1 Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| DVI: | Yes |
| Total Number of USB Ports: | 6 |
| Number of USB 2.0 Ports: | 4 |
| Number of USB 3.0 Ports: | 2 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 7 Home Premium |
| Operating System Architecture: | 64-bit |
| Software Included: | Microsoft Office trial |
| Power Description | |
| Maximum Power Supply Wattage: | 220 W |
| Physical Characteristics | |
| Height: | 10.5" |
| Width: | 4" |
| Depth: | 14.5" |
| Miscellaneous | |
| Package Contents: |
|
| Features: | Security Slot |
| Certifications & Standards: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)