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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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◄ [Buy Options]
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Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
Model P/N: | DT.VNHEG.015 / DTVNHEG015 |
Production year: | 2016 |
Quick specs: | VN4640G_W1_65W_5.5PHY_H110 1L VN4640G_W1_65W_5.5phy_H110 1L EMEA CH W7PR64GDR46v05/W10PRGD64/Ci5-6400T/8G 1/256G 1/MiniTPM/Option DP port/18962/DT.VNHEG.015 |
Processor & Chipset | |
---|---|
Number of Processors Supported: | 1 |
Number of Processors Installed: | 1 |
Processor Manufacturer: | Intel |
Processor Type: | Core i5 |
Processor Generation: | 6th Gen |
Processor Model: | i5-6400T |
Processor Core: | Quad-core (4 Core) |
Processor Speed: | 2.20 GHz |
Cache: | 6 MB |
64-bit Processing: | Yes |
Chipset Manufacturer: | Intel |
Chipset Model: | H110 Express |
Memory | |
Standard Memory: | 8 GB |
Maximum Memory: | 16 GB |
Memory Technology: | DDR4 SDRAM |
Memory Standard: | DDR4-2133/PC4-17000 |
Memory Card Reader: | No |
Storage | |
Number of Solid State Drives: | 1 |
Total Solid State Drive Capacity: | 256 GB |
Solid State Drive Interface: | Serial ATA/300 |
Solid State Drive Configuration: | 1 x 256 GB |
Optical Drive Type: | No |
Display & Graphics | |
TV Card: | No |
Network & Communication | |
Ethernet Technology: | Gigabit Ethernet |
Modem: | No |
I/O Expansions | |
Number of Total Expansion Slots: | 1 |
Number of PCI Express x16 Slots: | 1 |
Input Devices | |
Keyboard: | No |
Pointing Device Type: | No |
Interfaces/Ports | |
Total Number of USB Ports: | 6 |
Number of USB 2.0 Ports: | 2 |
Number of USB 3.1 Gen 1 Ports: | 4 |
Network (RJ-45): | Yes |
Audio Line In: | Yes |
Audio Line Out: | Yes |
VGA: | Yes |
Modem (RJ-11): | No |
DisplayPort: | Yes |
Software | |
Operating System Platform: | Windows |
Operating System: | Windows 7 Professional |
Operating System Architecture: | 64-bit |
Software Included: | |
Power Description | |
Maximum Power Supply Wattage: | 65 W |
Physical Characteristics | |
Height: | 33.2 mm |
Width: | 192 mm |
Depth: | 204 mm |
Miscellaneous | |
Features: | Security Slot |
Certifications & Standards: |
|
Environmentally Friendly: | Yes |
Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 7 Professional
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)