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- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
| Model P/N: | NX.VBXEF.017 / NXVBXEF017 |
| Release date (year): | 2016 |
| Quick specs: | TMP238-M-55GA W10PR64TFR1 UMAC TMP238-M-55GA W10PR64T6TFR1 MC UMACkk_3U 5620/1 4G/500G_F8G/4L3.22/R/HDSUP_acB_HD_HDMI A to VGA cable_kNIL_FRW2 |
| Processor & Chipset | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 6th Gen |
| Processor Model: | i5-6200U |
| Processor Speed: | 2.30 GHz |
| Maximum Turbo Speed: | 2.80 GHz |
| Processor Core: | Dual-core (2 Core) |
| Cache: | 3 MB |
| Direct Media Interface: | 4 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR3L SDRAM |
| Number of Total Memory Slots: | 2 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | SD |
| Storage | |
| Hybrid Hard Drive Capacity: | 500 GB |
| Hybrid Hard Drive Interface: | Serial ATA |
| Hybrid Hard Drive RPM: | 5400 |
| Hybrid Hard Drive Configuration: | 1 x 500 GB |
| SSD Cache Capacity: | 8 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 33.8 cm (13.3") |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics 520 |
| Graphics Memory Technology: | DDR3L SDRAM |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Dual Band Wireless-AC 7265 |
| Wireless LAN Standard: | IEEE 802.11ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 4 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.0 Ports: | 1 |
| Number of USB 3.1 Gen 1 Ports: | 1 |
| USB Connector Type: | Type-C |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Pro |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 4-cell |
| Battery Chemistry: | Lithium Polymer (Li-Polymer) |
| Battery Capacity: | 3270 mAh |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Height (Front): | 19.65 mm |
| Height (Rear): | 19.65 mm |
| Height: | 19.7 mm |
| Width: | 327 mm |
| Depth: | 228 mm |
| Weight (Approximate): | 1.60 kg |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: | |
| Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)