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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="http://snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.VJYEK.005 / NXVJYEK005 |
| Release date (year): | 2019 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 8th Gen |
| Processor Model: | i5-8250U |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.60 GHz |
| Maximum Turbo Speed: | 3.40 GHz |
| Cache: | 6 MB |
| Direct Media Interface: | 4 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 8 GB |
| Maximum Memory Supported: | 16 GB |
| Memory Technology: | DDR4 SDRAM |
| Number of Total Memory Slots: | 1 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | SD |
| Storage | |
| Drive Type: | SSD |
| Total Solid State Drive Capacity: | 256 GB |
| Solid State Drive Configuration: | 1 x 256GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 39.6 cm (15.6") |
| Display Screen Type: | LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Aspect Ratio: | 16:9 |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 620 |
| Graphics Memory Technology: | DDR4 SDRAM |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Dual Band Wireless-AC 8265 |
| Wireless LAN Standard: | IEEE 802.11ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.2 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Microphone Type: | Digital |
| Finger Print Reader: | Yes |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 2 |
| USB Type-C: | Yes |
| Network (RJ-45): | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Pro |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Numeric Pad: | Yes |
| Keyboard Backlight: | Yes |
| Keyboard Localization: | English (UK) |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 4515 mAh |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Height: | 19.99 mm |
| Width: | 365 mm |
| Depth: | 256 mm |
| Weight (Approximate): | 1.83 kg |
| Miscellaneous | |
| Package Contents: |
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| Security Features: |
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| Warranty | |
| Limited Warranty: | 1 Year |
| Additional Warranty Information: | Carry-in (ITW) |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
