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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.VHSAA.003 / NXVHSAA003 |
| Production year: | 2018 |
| Quick specs: | TMB118-M-C01Z-US W10SPR64EDUOPPUST/N4000/BT 4.0/4G/64GB MMC/4L3.22/11.6 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Celeron |
| Processor Model: | N4000 |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 1.10 GHz |
| Burst Frequency: | 2.60 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Card Reader: | Yes |
| Memory Card Supported: | SD |
| Storage | |
| Drive Type: | Flash |
| Flash Memory Capacity: | 64 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 11.6" |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 600 |
| Graphics Memory Technology: | DDR4 SDRAM |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Dual Band Wireless-AC 7265 |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Number of Microphones: | 2 |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 2 |
| Number of USB 2.0 Ports: | 1 |
| Number of USB 3.0 Ports: | 1 |
| Network (RJ-45): | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Upgradable Windows OS: | Yes |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Pro Education |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Keyboard Localization: | English |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 4-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 3220 mAh |
| Maximum Battery Run Time: | 13 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Height: | 0.88" |
| Width: | 11.5" |
| Depth: | 8.3" |
| Weight (Approximate): | 3.37 lb |
| Miscellaneous | |
| Package Contents: |
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| Security Features: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | EPEAT |
| Warranty | |
| Limited Warranty: | 1 Year |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 10 Pro Education
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)