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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Model P/N: | NX.HQUEH.004 / NXHQUEH004 |
Release date (year): | 2020 |
Processor | |
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Processor Manufacturer: | Intel |
Processor Type: | Core i7 |
Processor Generation: | 10th Gen |
Processor Model: | i7-1065G7 |
Processor Core: | Quad-core (4 Core) |
Processor Speed: | 1.30 GHz |
Maximum Turbo Speed: | 3.90 GHz |
Cache: | 8 MB |
Direct Media Interface: | 4 GT/s |
64-bit Processing: | Yes |
Hyper-Threading: | Yes |
vPro Technology: | No |
Memory | |
Standard Memory: | 16 GB |
Memory Technology: | LPDDR4X |
Memory Card Reader: | Yes |
Memory Card Supported: | microSD |
Storage | |
Total Solid State Drive Capacity: | 1 TB |
Solid State Drive Configuration: | 1 x 1TB |
Optical Drive Type: | No |
Display & Graphics | |
Screen Size: | 34.3 cm (13.5") |
Display Screen Type: | LCD |
Display Screen Technology: | In-plane Switching (IPS) Technology |
Aspect Ratio: | 3:2 |
Screen Resolution: | 2256 x 1504 |
Backlight Technology: | LED |
Touchscreen: | Yes |
Multi-touch Screen: | Yes |
Digitizer: | Yes |
HDCP Supported: | Yes |
Graphics Controller Manufacturer: | Intel |
Graphics Controller Model: | Iris Plus Graphics |
Graphics Memory Technology: | LPDDR4X |
Graphics Memory Accessibility: | Shared |
Network & Communication | |
Wireless LAN: | Yes |
Wireless LAN Manufacturer: | Intel |
Wireless LAN Model: | Wireless Wi-Fi 6 AX201 |
Wireless LAN Standard: | IEEE 802.11 a/b/g/n/ac/ax |
Bluetooth: | Yes |
Built-in Devices | |
Front Camera/Webcam: | Yes |
Front Camera/Webcam Video Resolution: | 1280 x 720 |
Microphone: | Yes |
Number of Microphones: | 2 |
Finger Print Reader: | Yes |
Speakers: | Yes |
Number of Speakers: | 2 |
Sensor Type: | Accelerometer |
Sound Mode: | Stereo |
Interfaces/Ports | |
HDMI: | Yes |
Total Number of USB Ports: | 4 |
Number of USB 3.1 Gen 1 Type-A Ports: | 2 |
Number of USB 3.1 Gen 1 Type-C Ports: | 2 |
USB Type-C: | Yes |
USB Type-C Detail: | USB Type-C port, supporting: Thunderbolt 3 |
Headphone/Microphone Combo Port: | Yes |
Software | |
Operating System Platform: | Windows |
Operating System: | Windows 10 Home |
Operating System Architecture: | 64-bit |
Input Devices | |
Keyboard: | Yes |
Keyboard Backlight: | Yes |
Keyboard Localization: | Belgian |
Pointing Device Type: | TouchPad |
TouchPad Features: | Multi-touch Gesture |
Battery Information | |
Number of Cells: | 4-cell |
Battery Chemistry: | Lithium Ion (Li-Ion) |
Battery Energy: | 56 Wh |
Maximum Battery Run Time: | 15 Hour |
Power Description | |
Maximum Power Supply Wattage: | 65 W |
Physical Characteristics | |
Color: | Steel Grey |
Form Factor: | Convertible |
Height: | 14.90 mm |
Width: | 300 mm |
Depth: | 235 mm |
Weight (Approximate): | 1.20 kg |
Miscellaneous | |
Package Contents: |
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Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)