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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | DG.E1BAA.002 / DGE1BAA002 |
| Production year: | 2019 |
| Quick specs: | PO3-600-EB12 W10HCML645101Y/CI7-8700/RTX 2070/16G/2TB+512GB PCI NVME |
| Processor | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i7 |
| Processor Generation: | 8th Gen |
| Processor Model: | i7-8700 |
| Processor Core: | Hexa-core (6 Core) |
| Processor Speed: | 3.20 GHz |
| Maximum Turbo Speed: | 4.60 GHz |
| Cache: | 12 MB |
| Direct Media Interface: | 8 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| Memory | |
| Standard Memory: | 16 GB |
| Maximum Memory Supported: | 64 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Configuration: | 2 x 8GB |
| Memory Card Reader: | No |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 2 TB |
| Hard Drive Interface: | Serial ATA/600 |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 2TB |
| Number of Solid State Drives: | 1 |
| Total Solid State Drive Capacity: | 512 GB |
| Solid State Drive Configuration: | 1 x 512GB |
| Optical Drive Type: | DVD-Writer |
| Dual-Layer Media Supported: | Yes |
| Display & Graphics | |
| TV Card: | No |
| Graphics Controller Manufacturer: | NVIDIA |
| Graphics Controller Model: | GeForce RTX 2070 |
| Graphics Memory Capacity: | Up to 8 GB |
| Graphics Memory Technology: | GDDR6 |
| Graphics Memory Accessibility: | Dedicated |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 2 |
| Number of PCI Express x1 Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Number of M.2 Interfaces: | 2 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 8 |
| Number of USB 2.0 Ports: | 4 |
| Number of USB 3.1 Gen 1 Ports: | 2 |
| Number of USB 3.1 Gen 2 Ports: | 1 |
| USB Type-C: | Yes |
| USB Type-C Detail: | 1 USB Type-C port |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| DisplayPort: | Yes |
| DVI-D: | Yes |
| Number of DisplayPorts: | 3 |
| Operating System | |
| Upgradable Windows OS: | Yes |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 500 W |
| Physical Characteristics | |
| Height: | 13.39" (340 mm) |
| Width: | 6.42" (163 mm) |
| Depth: | 13.78" (350 mm) |
| Weight (Approximate): | 7.40 kg |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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| Warranty | |
| Limited Warranty: | 1 Year |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 10 Home
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)