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- Summary
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- Repair Parts / Upgrades
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- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NH.Q4YEK.001 / NHQ4YEK001 |
| Production year: | 2019 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Core i9 |
| Processor Model: | i9-9980HK |
| Processor Core: | Octa-core (8 Core) |
| Processor Speed: | 2.40 GHz |
| Maximum Turbo Speed: | 5 GHz |
| Cache: | 16 MB |
| Direct Media Interface: | 8 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| Chipset | |
| Chipset Manufacturer: | Intel |
| Chipset Model: | HM370 |
| Memory | |
| Standard Memory: | 32 GB |
| Maximum Memory Supported: | 64 GB |
| Memory Technology: | DDR4 SDRAM |
| Number of Total Memory Slots: | 4 |
| Memory Card Reader: | No |
| Storage | |
| Drive Type: | HDD/SSD |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 1 TB |
| Total Solid State Drive Capacity: | 1 TB |
| Solid State Drive Configuration: | 2 x 512 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 43.9 cm (17.3") |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 16:9 |
| Standard Refresh Rate: | 144 Hz |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | NVIDIA |
| Graphics Controller Model: | GeForce RTX 2080 |
| Graphics Memory Capacity: | Up to 8 GB |
| Graphics Memory Technology: | GDDR6 |
| Graphics Memory Accessibility: | Dedicated |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 5.0 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Microphone: | Yes |
| Number of Microphones: | 2 |
| Finger Print Reader: | No |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 5 |
| Number of USB 3.1 Gen 2 Type-A Ports: | 3 |
| Number of USB 3.1 Gen 2 Type-C Ports: | 2 |
| USB Type-C: | Yes |
| USB Type-C Detail: | USB Type-C port supporting: |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| DisplayPort: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Numeric Pad: | Yes |
| Keyboard Backlight: | Yes |
| Keyboard Localization: | English (UK) |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 4-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 4670 mAh |
| Battery Energy: | 71.90 Wh |
| Maximum Battery Run Time: | 3 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 330 W |
| Physical Characteristics | |
| Colour: | Black |
| Height: | 41.70 mm |
| Width: | 430 mm |
| Depth: | 299 mm |
| Weight (Approximate): | 4.90 kg |
| Miscellaneous | |
| Package Contents: |
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| Security Features: |
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| Warranty | |
| Limited Warranty: | 1 Year |
| Additional Warranty Information: | Carry-in (ITW) |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 10 Home
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
