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- Summary
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- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="http://snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NH.QEKAA.002 / NHQEKAA002 |
| Quick specs: | AN515-57-59EY-US WNHCML64NT/I5-11400H/BT/8G/GTX 1650/512GB PCI NVME/4L3.57/15.6 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 11th Gen |
| Processor Model: | i5-11400H |
| Processor Core: | Hexa-core (6 Core) |
| Processor Speed: | 2.70 GHz |
| Maximum Turbo Speed: | 4.50 GHz |
| Cache: | 12 MB |
| 64-bit Processing: | Yes |
| Chipset | |
| Chipset Manufacturer: | Intel |
| Chipset Model: | HM570 |
| Memory | |
| Standard Memory: | 8 GB |
| Maximum Memory Supported: | 32 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Configuration: | 1 x 8GB |
| Number of Total Memory Slots: | 2 |
| Memory Card Reader: | No |
| Storage | |
| Total Solid State Drive Capacity: | 512 GB |
| Solid State Drive Interface: | PCI Express |
| Solid State Drive Configuration: | 1 x 512GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 15.6" |
| Display Screen Type: | LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Aspect Ratio: | 16:9 |
| Standard Refresh Rate: | 144 Hz |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | NVIDIA |
| Graphics Controller Model: | GeForce GTX 1650 |
| Graphics Memory Capacity: | Up to 4 GB |
| Graphics Memory Technology: | GDDR6 |
| Graphics Memory Accessibility: | Dedicated |
| GPU Boost Clock: | Up to 1515 MHz |
| Maximum Graphics Power: | Up to 65 W |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Killer |
| Wireless LAN Model: | Wi-Fi 6 AX 1650i |
| Wireless LAN Standard: | IEEE 802.11 a/b/g/n/ac/ax |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 5.2 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Number of Microphones: | 2 |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Number of HDMI Outputs: | 1 |
| Total Number of USB Ports: | 4 |
| Number of USB 3.2 Gen 1 Type-A Ports: | 2 |
| Number of USB 3.2 Gen 2 Type-A Ports: | 1 |
| Number of USB 3.2 Gen 2 Type-C Ports: | 1 |
| USB Type-C: | Yes |
| Network (RJ-45): | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 11 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Numeric Pad: | Yes |
| Keyboard Backlight: | Yes |
| Keyboard Localization: | English |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 4-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Energy: | 57.50 Wh |
| Maximum Battery Run Time: | 8 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 135 W |
| Physical Characteristics | |
| Color: | Shale Black |
| Height: | 0.94" |
| Width: | 14.3" |
| Depth: | 10" |
| Weight (Approximate): | 4.85 lb |
| Miscellaneous | |
| Package Contents: |
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| Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
