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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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| Model P/N: | HM.HMZEK.001 / HMHMZEK001 |
| Release date (year): | 2015 |
| Quick specs: | ACER JADEZ DUAL SIM, 1GB/8GB, BALCK, UK |
| Technical Information | |
|---|---|
| Phone Style: | Bar |
| Messaging Type: | SMS (Short Message Service) |
| Sensor Type: | Ambient Light Sensor |
| Audio | |
| Radio Tuner: | Yes |
| Radio Tuner Type: | FM |
| Processor & Chipset | |
| Processor Manufacturer: | MediaTek |
| Processor Model: | MT6732 |
| Processor Speed: | 1.50 GHz |
| Processor Core: | Quad-core (4 Core) |
| Processor Bit: | 64-bit |
| Memory | |
| Built-in Memory: | 8 GB |
| Standard Memory: | 1 GB |
| Memory Card Slot: | Yes |
| Memory Card Supported: | microSD |
| Maximum Memory Card Size Supported: | 32 GB |
| Display & Graphics | |
| Screen Size: | 12.7 cm (5") |
| Screen Type: | LCD |
| Screen Mode: | HD |
| Screen Resolution: | 1280 x 720 |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Touchscreen Information | |
| Touchscreen: | Yes |
| Touchscreen Type: | Capacitive |
| Multi-touch Screen: | Yes |
| Camera | |
| Rear Camera Resolution: | 13 Megapixel |
| Front Camera: | Yes |
| Front Camera Resolution: | 5 Megapixel |
| Camera Features: | Auto-focus |
| Built-in Flash: | Yes |
| Software | |
| Operating System: | Android |
| Operating System Version: | Android 4.4 KitKat |
| Network & Communication | |
| Multi-SIM Supported: | Yes |
| Number of SIM Card Supported: | 2 |
| SIM Size Supported: | Nano |
| SIM Size Details: | 2 x Nano |
| Cellular Network Supported: | WCDMA 2100 |
| Cellular Generation: | 4G |
| Cellular Data Connectivity Technology: | LTE |
| GPS Receiver: | Yes |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Interfaces/Ports | |
| USB: | Yes |
| Headphone: | Yes |
| Battery Information | |
| Removable Battery: | No |
| Battery Talk Time: | 7 Hour |
| Battery Standby Time: | 400 Hour |
| Battery Chemistry: | Lithium Polymer (Li-Polymer) |
| Battery Capacity: | 2100 mAh |
| Physical Characteristics | |
| Color: | Black |
| Height: | 143.5 mm |
| Width: | 69.8 mm |
| Depth: | 7.9 mm |
| Weight (Approximate): | 110 g |
| SAR Value: | 0.55 W/kg |
| Miscellaneous | |
| Package Contents: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | WEEE |
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