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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Spare parts search
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Model P/N: | HM.HMZEK.001 / HMHMZEK001 |
Release date (year): | 2015 |
Quick specs: | ACER JADEZ DUAL SIM, 1GB/8GB, BALCK, UK |
Technical Information | |
---|---|
Phone Style: | Bar |
Messaging Type: | SMS (Short Message Service) |
Sensor Type: | Ambient Light Sensor |
Audio | |
Radio Tuner: | Yes |
Radio Tuner Type: | FM |
Processor & Chipset | |
Processor Manufacturer: | MediaTek |
Processor Model: | MT6732 |
Processor Speed: | 1.50 GHz |
Processor Core: | Quad-core (4 Core) |
Processor Bit: | 64-bit |
Memory | |
Built-in Memory: | 8 GB |
Standard Memory: | 1 GB |
Memory Card Slot: | Yes |
Memory Card Supported: | microSD |
Maximum Memory Card Size Supported: | 32 GB |
Display & Graphics | |
Screen Size: | 12.7 cm (5") |
Screen Type: | LCD |
Screen Mode: | HD |
Screen Resolution: | 1280 x 720 |
Display Screen Technology: | In-plane Switching (IPS) Technology |
Touchscreen Information | |
Touchscreen: | Yes |
Touchscreen Type: | Capacitive |
Multi-touch Screen: | Yes |
Camera | |
Rear Camera Resolution: | 13 Megapixel |
Front Camera: | Yes |
Front Camera Resolution: | 5 Megapixel |
Camera Features: | Auto-focus |
Built-in Flash: | Yes |
Software | |
Operating System: | Android |
Operating System Version: | Android 4.4 KitKat |
Network & Communication | |
Multi-SIM Supported: | Yes |
Number of SIM Card Supported: | 2 |
SIM Size Supported: | Nano |
SIM Size Details: | 2 x Nano |
Cellular Network Supported: | WCDMA 2100 |
Cellular Generation: | 4G |
Cellular Data Connectivity Technology: | LTE |
GPS Receiver: | Yes |
Bluetooth: | Yes |
Bluetooth Standard: | Bluetooth 4.0 |
Wireless LAN: | Yes |
Wireless LAN Standard: | IEEE 802.11b/g/n |
Interfaces/Ports | |
USB: | Yes |
Headphone: | Yes |
Battery Information | |
Removable Battery: | No |
Battery Talk Time: | 7 Hour |
Battery Standby Time: | 400 Hour |
Battery Chemistry: | Lithium Polymer (Li-Polymer) |
Battery Capacity: | 2100 mAh |
Physical Characteristics | |
Color: | Black |
Height: | 143.5 mm |
Width: | 69.8 mm |
Depth: | 7.9 mm |
Weight (Approximate): | 110 g |
SAR Value: | 0.55 W/kg |
Miscellaneous | |
Package Contents: |
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Environmentally Friendly: | Yes |
Environmental Certification: | WEEE |
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