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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.EFJEF.001 / NXEFJEF001 |
| Production year: | 2018 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 8th Gen |
| Processor Model: | i5-8250U |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.60 GHz |
| Maximum Turbo Speed: | 3.40 GHz |
| Cache: | 6 MB |
| Direct Media Interface: | 4 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 8 GB |
| Memory Technology: | LPDDR3 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | microSD |
| Storage | |
| Drive Type: | Flash |
| Flash Memory Capacity: | 128 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 34.3 cm (13.5") |
| Display Screen Type: | LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Aspect Ratio: | 3:2 |
| Screen Resolution: | 2256 x 1504 |
| Backlight Technology: | LED |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| Number of Touch Points: | 10-point |
| Digitizer: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 620 |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Dual Band Wireless-AC 7265 |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.2 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Number of Microphones: | 2 |
| Microphone Type: | Digital |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sensor Type: | Gyroscope |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| Total Number of USB Ports: | 3 |
| Number of USB 3.0 Ports: | 1 |
| Number of USB 3.1 Gen 1 Type-C Ports: | 2 |
| USB Type-C: | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Chrome OS |
| Operating System: | Chrome OS |
| Input Devices | |
| Keyboard: | Yes |
| Keyboard Backlight: | Yes |
| Keyboard Localization: | French |
| Pointing Device Type: | TouchPad |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Polymer (Li-Polymer) |
| Battery Capacity: | 4670 mAh |
| Maximum Battery Run Time: | 10 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Colour: | Steel Grey |
| Form Factor: | Convertible |
| Head SAR Value Maximum: | 1.32 W/kg |
| Trunk SAR Value Maximum: | 1.32 W/kg |
| Member SAR Value Maximum: | 1.32 W/kg |
| Height: | 16.95 mm |
| Width: | 309.5 mm |
| Depth: | 245.8 mm |
| Weight (Approximate): | 1.50 kg |
| Miscellaneous | |
| Package Contents: |
|
| Environmentally Friendly: | Yes |
| Environmental Certification: | EPEAT |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
You probably do not need a Recovery USB flash drive. Press and hold Esc + Refresh, then press Power. A built-in Chrome OS recovery process should start. Follow the instructions shown on the screen.
