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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
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• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Spare parts search
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• Enter your question in the form below to get the process started
Found 5 parts for CB5-312T-K1TR model (for repairs / spares)
Category | Description | AC ADAPTER | ADAPTER 45W 20V 3-PIN X-TIP - LITE-ON 2.25A USB TYPE C PA-1450-78AP LF BLACK | BATTERY | BATTERY 3-CELL POLYMER 4670MAH - PANASONIC AP15O 3S1P MAIN COMMON (WITH FW UPDATE FOR GOOGLE) | CAMERA | CAMERA CHICONY HD CAMERA CH_OV9728_SPA2087 HDR AOET 88 DEGREE FOR CHROME | LCD | LCD LED TOUCH PANEL W/ BEZEL 13.3 BLACK (HENGHAO 13.3 FHD NONE GLARE LP133WF2-SPL7) P/N: 1LDMZZZ012E | MAINBOARD | MB KIT CB5-312T MEDIATEK ACER LOGO LF MT8173C HYN 4G HYN 64G W/CPU P/N: 12MBUZZ051G |
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Model P/N: | NX.GL4EK.003 / NXGL4EK003 |
Release date (year): | 2016 |
Quick specs: | CB5-312T-K1TR CHROMENGB1 UMACS CB5-312T-K1TR CHROMENGB1 UMACssR_3LT 8173/1 4G/64G/3L4.67/13FHSUPLTF_acB_HD WA_Sparkly Silver 13 Al Anodize_EN11 |
Processor & Chipset | |
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Processor Manufacturer: | MediaTek |
Processor Model: | M8173C |
Processor Speed: | 2.10 GHz |
Processor Core: | Quad-core (4 Core) |
Cache: | 1 MB |
Memory | |
Standard Memory: | 4 GB |
Memory Technology: | LPDDR3 |
Memory Card Reader: | Yes |
Memory Card Supported: | microSD |
Storage | |
Flash Memory Capacity: | 64 GB |
Optical Drive Type: | No |
Display & Graphics | |
Screen Size: | 33.8 cm (13.3") |
Display Screen Type: | LCD |
Display Screen Technology: | In-plane Switching (IPS) Technology |
Aspect Ratio: | 16:9 |
Screen Mode: | Full HD |
Screen Resolution: | 1920 x 1080 |
Backlight Technology: | LED |
Touchscreen: | Yes |
Multi-touch Screen: | Yes |
Graphics Controller Manufacturer: | Imagination Technologies |
Graphics Controller Model: | PowerVR GX6250 |
Graphics Memory Technology: | LPDDR3 |
Graphics Memory Accessibility: | Shared |
TV Card: | No |
Network & Communication | |
Wireless LAN: | Yes |
Wireless LAN Manufacturer: | Marvell |
Wireless LAN Model: | 88W8897 |
Wireless LAN Standard: | IEEE 802.11ac |
Bluetooth: | Yes |
Built-in Devices | |
Front Camera/Webcam: | Yes |
Microphone: | Yes |
Finger Print Reader: | No |
Speakers: | Yes |
Sensor Type: | Accelerometer |
Interfaces/Ports | |
HDMI: | Yes |
Total Number of USB Ports: | 2 |
Number of USB 3.0 Ports: | 1 |
Number of USB 3.1 Ports: | 1 |
USB Connector Type: | Type-C |
Audio Line Out: | Yes |
Software | |
Operating System Platform: | Chrome OS |
Operating System: | Chrome OS |
Input Devices | |
Keyboard: | Yes |
Pointing Device Type: | TouchPad |
Battery Information | |
Number of Cells: | 3-cell |
Battery Chemistry: | Lithium Polymer (Li-Polymer) |
Battery Capacity: | 4670 mAh |
Battery Energy: | 54 Wh |
Maximum Battery Run Time: | 12 Hour |
Power Description | |
Maximum Power Supply Wattage: | 45 W |
Physical Characteristics | |
Height (Front): | 15.50 mm |
Height (Rear): | 15.50 mm |
Height: | 15.5 mm |
Width: | 326 mm |
Depth: | 228 mm |
Weight (Approximate): | 1.49 kg |
Miscellaneous | |
Package Contents: |
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To see warranty information, enter a valid serial number or SNID first here
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)