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- Help & Support
- Repair Parts / Upgrades
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- Warranty
- Recovery CD/DVD/USB
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 2 parts for C851-P96S model (for repairs / spares)
| Category | Description | CABLE | POWER CORD 1M 125V US BLACK P/N: 1HYXZZZ105N | MICROPHONE | MICROPHONE KMXH094087T P/N: 1HY4ZZZ0965 |
|---|
| Model P/N: | NX.H96AA.002 / NXH96AA002 |
| Release date (year): | 2019 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Pentium Silver |
| Processor Model: | N5000 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.10 GHz |
| Burst Frequency: | 2.70 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 8 GB |
| Memory Technology: | LPDDR4 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | microSDXC |
| Storage | |
| Drive Type: | Flash |
| Flash Memory Capacity: | 32 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 12" |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 3:2 |
| Screen Resolution: | 1366 x 912 |
| Backlight Technology: | LED |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 605 |
| Graphics Memory Technology: | LPDDR4 |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Wireless-AC 9560 |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sensor Type: | Gyroscope |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| Total Number of USB Ports: | 4 |
| USB Type-C: | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Chrome OS |
| Operating System: | Chrome OS |
| Input Devices | |
| Keyboard: | Yes |
| Keyboard Localization: | French |
| Pointing Device Type: | TouchPad |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 3920 mAh |
| Battery Energy: | 45 Wh |
| Maximum Battery Run Time: | 12 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Color: | Shale Black |
| Height: | 0.80" (20.40 mm) |
| Width: | 11.65" (296 mm) |
| Depth: | 9" (228.70 mm) |
| Weight (Approximate): | 1.40 kg |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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| Security Features: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | EPEAT |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)