 |
|
- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
Want to buy one? Click
◄ [Buy Options]
Need help? Click◄ [Help & Support]
Want to buy service / replacement / upgrade parts? Click◄ [Repair Parts / Upgrades]
Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Buy this product from 
Buy this product from 
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.H96AA.002 / NXH96AA002 |
| Production year: | 2019 |
| Processor | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Pentium Silver |
| Processor Model: | N5000 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.10 GHz |
| Burst Frequency: | 2.70 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 8 GB |
| Memory Technology: | LPDDR4 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | microSDXC |
| Storage | |
| Drive Type: | Flash |
| Flash Memory Capacity: | 32 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 12" |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 3:2 |
| Screen Resolution: | 1366 x 912 |
| Backlight Technology: | LED |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 605 |
| Graphics Memory Technology: | LPDDR4 |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Wireless-AC 9560 |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sensor Type: | Gyroscope |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| Total Number of USB Ports: | 4 |
| USB Type-C: | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Chrome OS |
| Operating System: | Chrome OS |
| Input Devices | |
| Keyboard: | Yes |
| Keyboard Localization: | French |
| Pointing Device Type: | TouchPad |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 3920 mAh |
| Battery Energy: | 45 Wh |
| Maximum Battery Run Time: | 12 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Color: | Shale Black |
| Height: | 0.80" (20.40 mm) |
| Width: | 11.65" (296 mm) |
| Depth: | 9" (228.70 mm) |
| Weight (Approximate): | 1.40 kg |
| Miscellaneous | |
| Package Contents: |
|
| Certifications & Standards: |
|
| Security Features: |
|
| Environmentally Friendly: | Yes |
| Environmental Certification: | EPEAT |
To see warranty information, enter a valid serial number or SNID first here
 |  |
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
You probably do not need a Recovery USB flash drive. Press and hold Esc + Refresh, then press Power. A built-in Chrome OS recovery process should start. Follow the instructions shown on the screen.
