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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 5 parts for Z5771_P model (for repairs / spares)
| Category | Description | CPU | CPU INTEL CORE I5 2400S 2.5G 6M 1333 65W D-2 LGA1155, SANDY BRIDGE SR00S P/N: SR00S | DVDRW | ODD DVD/RW SUPER-MULTI DRIVE 12.7MM TRAY DL 8X SATA HLDS GT34N LF W/O BEZEL ZERO POWER SUPPORTED, PCC LD (HF + WINDOWS 7) P/N: GT34N | HDD | HDD 1TB 5400RPM SATA 3 32MB 3.5" GREEN WD10EADX WD LF F/W:77.04D77 P/N: WD10EADX | LCD | ASSEMBLY LCD 23 IN. LPL LM230WF5 TLD1 W/ TOUCH PANEL MODULE P/N: 9C-P11GS0110 | MAINBOARD | MAINBOARD APARIS INTEL H61 REALTEK RTL8111E-VL ACER LOGO PROPRIETARY W/O 1394 V1.0 LF W/ MCR/USB3.0/SPIDF, FOR UMA AND SWITCHABLE VGA P/N: 9C-P11GM0050 |
|---|
| Model P/N: | PW.SHME2.006 / PWSHME2006 |
| Release date (year): | 2012 |
| Quick specs: | AZ5771_P CH EMEA002 W7HP64R02A AZ5771_P CH EMEA002 W7HP64R02a02/Ci5-2400S/2G*2/1000G*1/NSM8XS/DLED23FHD/GT520/802.11 b/g/n/USB/A1/USB/A1 |
| Processor & Chipset | |
|---|---|
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 2nd Gen |
| Processor Model: | i5-2400S |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 2.50 GHz |
| Cache: | 6 MB |
| Direct Media Interface: | 5 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| Chipset Manufacturer: | Intel |
| Chipset Model: | H61 Express |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 8 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1333/PC3-10600 |
| Number of Total Memory Slots: | 2 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | Memory Stick PRO-HG Duo |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA/300 |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 1 TB |
| Optical Drive Type: | DVD-Writer |
| Controllers | |
| Controller Type: | Serial ATA |
| Display & Graphics | |
| Screen Size: | 58.4 cm (23") |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | Yes |
| Graphics Controller Manufacturer: | nVIDIA |
| Graphics Controller Model: | GeForce GT 520 |
| Graphics Memory Capacity: | Up to 1 GB |
| Graphics Memory Accessibility: | Dedicated |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Microphone: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 4 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.0 Ports: | 2 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 7 Home Premium |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 180 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 435 mm |
| Width: | 565 mm |
| Depth: | 58 mm |
| Miscellaneous | |
| Package Contents: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)