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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 33 parts for Z1-621-UH24 model (for repairs / spares)
| Category | Description | |
|---|---|---|
| AC ADAPTER | ADAPTER 65W 19V 3-PIN YELLOW TIP 1.7X5.5X11 - ACER ID A065R078L LF BLACK WITH ACER LOGO YELLOW TIP / BLACK | |
| AC ADAPTER | ADAPTER LITE-ON 65W 19V 3-PIN YELLOW-TIP 1.7X5.5X11 ACER ID PA-1650-86AL LF WITH ACER LOGO YELLOW TIP / BLACK | |
| BOARD NIC | LITE-ON WCBN611AH WLAN 1T1R COMBO W/ 2A CONNECTOR, WCBN612AH-AA(2A),ATHEROS WB335,WLAN 1T1R COMBO W/ 2A CONNECTOR P/N: 0C08-00BU0PB | |
| BOARD OTHER | BOARD TOUCH CONTROL 3D-70-0051-7931-2 SP P/N: 1HYGZZZ084I | |
| BOARD OTHER | BOARD HDD TRANSFORM P/N: 1HYGZZZ084H | |
| BOARD OTHER | BOARD MIC P/N: 1HYGZZZ084G | |
| BOARD OTHER | BOARD BUTTON P/N: 1HYGZZZ084F | |
| BOARD OTHER | BOARD LED P/N: 1HYGZZZ084E | |
| CABLE | CABLE LED FFC 119MM,5P,30V,1B P/N: 1HYGZZZ0860 | |
| CABLE | CABLE BUTTON 20/5/5/4/7,30VR2A P/N: 1HYGZZZ085B | |
| CABLE | CABLE LED 6/6P,60V,R2A P/N: 1HYGZZZ085A | |
| CABLE | CABLE HDD TRANSBD(20P,R3A)5V P/N: 1HYGZZZ085H | |
| CABLE | CABLE LVDS 40P/30P30VR2AGLE P/N: 1HYGZZZ0858 | |
| CABLE | POWER CORD(US) P/N: 1HYGZZZ0407 | |
| CABLE | ANTENNA_L 7KJQUTAN000161 P/N: 1HYGZZZ084Q | |
| CABLE | ANTENNA_R 7KJQUTAN000162 P/N: 1HYGZZZ084P | |
| CAMERA | CAMERA MODULE 3SF170N2 (CMOS,1M) P/N: 1HYGZZZ084J | |
| HARDWARE | HDD BRACKET ASSY P/N: 1HYGZZZ085F | |
| HARDWARE | PCB SHIELDING ASSY P/N: 1HYGZZZ085C | |
| HARDWARE | HEAT SINK 4.5W UMA ART P/N: 1HYGZZZ084R | |
| HDD | HDD 500GB 5400RPM SATA 3 8MB 2.5 7MM 4K WD5000LPVX WD 500G/P LF F/W:01.01A01 P/N: WD5000LPVX | |
| HDD | HDD 500GB 5400RPM SATA 3 16MB 2.5" 7MM 4K ST500LT012 SEAGATE YARRAR, 500G/P, LF+HF F/W:0001SDM1 | |
| KEYBOARD | KEYBOARD LITE-ON SK-9626 USB BLACK US | |
| LCD | LCD W/TOUCH PANEL/CONTROL BOARD/FRONT BEZEL (KL.21505.025/KL.21505.026) TN (USE W/ TN MAINBOARD) P/N: 1LDTZZZ033X | |
| LCD | LCD W/TOUCH PANEL/CONTROL BOARD/FRONT BEZEL (KL.21505.021/KL.21505.023) VA (USE W/ VA MAINBOARD) P/N: 1LDTZZZ033P | |
| LCD | LED LCD PANEL AUO 21.5W FHD NONE GLARE M215HTN01.1 AA-Z19 LF 250NIT 5MS 1000:1 P/N: 1LDTZZZ0345 | |
| MAINBOARD | Intel Celeron Processor N2930 (2M Cache, up to 2.16 GHz) FC-BGA13F, Tray SR1W3 FH8065301729501 | |
| MAINBOARD | MB KIT BYTOM215 QN2930MK LOGO(Y) TN(Y) HDMI(Y) - N2930 1.83G - FOR TN PANEL P/N: 11MBUZZ0171 | |
| MAINBOARD | MB KIT BYTOM215 QN2930MK LOGO(Y) USB 2.0(Y) HDMI(Y) LF - N2930 1.83G - FOR VA PANEL P/N: 10MBUZZ099H | |
| MOUSE / TOUCHPAD | MOUSE USB SM-9023 A LITE-ON WITH ACER LOGO, BLACK,PHASE IN THE SINGLE MODE USB P/N: 1HYGZZZ085J | |
| PLASTIC | REAR COVER ASSY P/N: 1HYGZZZ085E | |
| PLASTIC | HDD DOOR P/N: 1HYGZZZ0861 | |
| SPEAKER | SPEAKER MODULE 4OHM/2W&5WWOOFER P/N: 1HYGZZZ085I |
Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | DQ.SXBAA.002 / DQSXBAA002 |
| Release date (year): | 2015 |
| Quick specs: | AZ1-621-UH24 W81ML64A/N2930/4G/500GB/21.5 AZ1-621_QtubN2930_65W_5.5phy_CR PA CH W81ML64aAAC48/ICQN2930/4G*1/500G*1/DLED21.5H/802.11 b/g/n/mPCIe/1T1R+BT Kit/KYE USB Black Keyboard/KYE USB Black Mouse |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Celeron |
| Processor Model: | N2930 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.83 GHz |
| Burst Frequency: | 2.16 GHz |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 4 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1333/PC3-10600 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 500 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 21.5" |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 + LE |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 1 |
| Number of Mini PCI Express Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Interfaces/Ports | |
| Number of HDMI Outputs: | 1 |
| HDMI: | Yes |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 3 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 8.1 |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 65 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 20.7" |
| Width: | 1.2" |
| Depth: | 13.5" |
| Miscellaneous | |
| Package Contents: |
|
| Certifications & Standards: |
|
| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
