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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | DQ.SXBAA.002 / DQSXBAA002 |
| Production year: | 2015 |
| Quick specs: | AZ1-621-UH24 W81ML64A/N2930/4G/500GB/21.5 AZ1-621_QtubN2930_65W_5.5phy_CR PA CH W81ML64aAAC48/ICQN2930/4G*1/500G*1/DLED21.5H/802.11 b/g/n/mPCIe/1T1R+BT Kit/KYE USB Black Keyboard/KYE USB Black Mouse |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Celeron |
| Processor Model: | N2930 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.83 GHz |
| Burst Frequency: | 2.16 GHz |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 4 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1333/PC3-10600 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 500 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 21.5" |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 + LE |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 1 |
| Number of Mini PCI Express Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Interfaces/Ports | |
| Number of HDMI Outputs: | 1 |
| HDMI: | Yes |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 3 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 8.1 |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 65 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 20.7" |
| Width: | 1.2" |
| Depth: | 13.5" |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
|
| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 8.1
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
