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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
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• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Enter your question in the form below to get the process started
Found 10 parts for Z1-612_WuwJ3710 model (for repairs / spares)
| Category | Description | AC ADAPTER | ADAPTER 45W 19V 3-PIN BLACK TIP - 1.7X5.5X11 5.5PHY CHICONY A045R021L-AC01-01 LF BLACK WITH ACER LOGO | BOARD NIC | WIRELESS LAN LITEON 802.11AC BLUETOOTH BOARD FM3RD WIFI 1X1 AC+ BT M.2 QCA9377A QCA NFA435A, REV 1.1 | HDD | HDD 500GB 5400RPM SATA 3 16MB 2.5" 7MM WD5000LPCX MN500S-2 500G/P LF F/W:01.01A01 P/N: WD5000LPCX | KEYBOARD | KEYBOARD LITE-ON SK-9626 W USB WHITE US | LCD | LCD ASSEMBLY MODULE 19.5" CMI LED HD NONE GLARE W/FRONT BEZEL WHITE & LCD BRACKET & LCD GLASS P/N: 36M.01ZLD.0001 | LCD | LED LCD CMI 19.5W HD+ NONE GLARE M195FGE-L20 C3 LF 250NIT 5MS 1000:1 P/N: 5F.LM8AP.011 | MAINBOARD | 64 bit MPU 1.60 G 2MB FH8066501715931 SR2KQ | MAINBOARD | MAINBOARD BOLTON195I_2 INTEL ACER LOGO PROPRIETARY W/O 1394 LF PENTIUM J3710 | MOUSE / TOUCHPAD | MOUSE USB SM-9023 W LITE-ON WITH ACER LOGO,WHITE,SINGLE MODE P/N: 0410-007R0PB | ODD | ODD DVD/RW SUPER-MULTI DRIVE 9.0MM TRAY 8X SATA GUE1N HLDS LF+HF W/O BEZEL SUPER-MULTI DRIVE HLDS SUPER-MULTI DRIVE ODD DVD-RW 9.0 HLDS GUE1N |
|---|
| Model P/N: | DQ.B4JCF.001 / DQB4JCF001 |
| Release date (year): | 2016 |
| Quick specs: | AZ1-612_WuwJ3710_45W_CR CHINA CH W10HML64HK03/PQCJ3710D/4G 1/500G 1/NSM8XS9.0/DLED19.5H/802.11 b/g/n/M.2/1T1R+BT/USB/A3/USB/A3 |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Pentium |
| Processor Model: | J3710 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 1.60 GHz |
| Burst Frequency: | 2.64 GHz |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 8 GB |
| Memory Technology: | DDR3L SDRAM |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 500 GB |
| Optical Drive Type: | DVD-Writer |
| Display & Graphics | |
| Screen Size: | 49.5 cm (19.5") |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Backlight Technology: | LED |
| Screen Mode: | HD+ |
| Screen Resolution: | 1600 x 900 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | No |
| TV Card: | No |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics 405 |
| Graphics Memory Technology: | DDR3L SDRAM |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Bluetooth: | Yes |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 1 |
| Number of Mini PCI Express Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Microphone: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.0 Ports: | 1 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 326.3 mm |
| Width: | 478.2 mm |
| Depth: | 31.2 mm |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)