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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | DT.BEWSM.003 / DTBEWSM003 |
| Release date (year): | 2020 |
| Processor | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 10th Gen |
| Processor Model: | i5-10400 |
| Processor Core: | Hexa-core (6 Core) |
| Processor Speed: | 2.90 GHz |
| Maximum Turbo Speed: | 4.30 GHz |
| Cache: | 12 MB |
| Direct Media Interface: | 8 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory Supported: | 32 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Card Reader: | Yes |
| Memory Card Supported: | SD |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 1TB |
| Optical Drive Type: | No |
| Display & Graphics | |
| TV Card: | No |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | UHD Graphics 630 |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Ethernet Technology: | Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Bluetooth: | Yes |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 2 |
| Number of PCI Express x1 Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Number of M.2 Interfaces: | 2 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| Number of HDMI Outputs: | 2 |
| HDMI: | Yes |
| HDMI (Rear): | Yes |
| Total Number of USB Ports: | 8 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.1 Gen 1 Type-A Ports: | 5 |
| Number of USB 3.1 Gen 1 Type-C Ports: | 1 |
| USB Type-C Detail: | USB 3.1 Gen 1 (up to 5 Gbps): 1 |
| Network (RJ-45) (Rear): | Yes |
| Audio Line In (Front): | Yes |
| Audio Line In (Rear): | Yes |
| Audio Line Out (Front): | Yes |
| Audio Line Out (Rear): | Yes |
| Software | |
| Upgradable Windows OS: | Yes |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 180 W |
| Physical Characteristics | |
| Height: | 295 mm |
| Width: | 100 mm |
| Depth: | 330 mm |
| Weight (Approximate): | 2.30 kg |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
