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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 8 parts for X3990_H model (for repairs / spares)
| Category | Description | CPU | CPU INTEL CORE I3 2120 LGA 3M 1333 1155 65W 3.3G, DUAL CORE P/N: SR05Y | DVDRW | ODD SUPER-MULTI 16X SATA DH-16ABSH PLDS HH DL LF BLACK BEZEL (HF+WIN7) 16MM TRAY BEZEL P/N: DH-16ABSH | DVDRW | ODD SUPER-MULTI 16X SATA GH70N HLDS LF+HF BLACK BEZEL HH (WIN7) P/N: GH70N | HDD | HDD 1TB 7200RPM SATA 2 32MB 3.5" ST31000528AS SEAGATE LF F/W:CC46 P/N: ST31000528AS | HDD | HDD 1TB 5400RPM SATA 3 64MB 3.5" 4K GREEN WD10EARX WD LF F/W:51.0AB51 P/N: WD10EARX | MAINBOARD | MB KIT AX1930 INTEL H61 INTEL 82579V GBE PROPRIETARY W/O 1394 LF DDRIII 2 DIMM W/ EUP | PS / CHRG BD | POWER SUPPLY 220PFC MODEL:CPB09-D220A CP R P/N: 86010SH00-515 | PS / CHRG BD | PSU LITE-ON PE-5221-08AF 220W ACTIVE PFC 220V-240V P/N: 86010SM00-289 |
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| Model P/N: | DT.SGKEH.001 / DTSGKEH001 |
| Release date (year): | 2012 |
| Quick specs: | AX3990_H CH EMEA001 W7HP64R05A AX3990_H CH EMEA001 W7HP64R05a01/Ci3-2120/4G*1+2G*1/1000G*1/DSM16XS/NV 510/USB/A1B/USB/A1B |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i3 |
| Processor Generation: | 2nd Gen |
| Processor Model: | i3-2120 |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 3.30 GHz |
| Cache: | 3 MB |
| Direct Media Interface: | 5 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| Chipset Manufacturer: | Intel |
| Chipset Model: | H61 Express |
| Memory | |
| Standard Memory: | 6 GB |
| Maximum Memory: | 8 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1333/PC3-10600 |
| Number of Total Memory Slots: | 2 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA/300 |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 1 TB |
| Optical Drive Type: | DVD-Writer |
| Controllers | |
| Controller Type: | Serial ATA |
| Display & Graphics | |
| TV Card: | No |
| Graphics Controller Manufacturer: | Nvidia |
| Graphics Controller Model: | 510 |
| Graphics Memory Capacity: | Up to 1 GB |
| Graphics Memory Accessibility: | Dedicated |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Modem: | No |
| I/O Expansions | |
| Number of PCI Express x1 Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 9 |
| Number of USB 2.0 Ports: | 9 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 7 Home Premium |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 220 W |
| Physical Characteristics | |
| Height: | 269.5 mm |
| Width: | 100 mm |
| Depth: | 367 mm |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)