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- Warranty
- Recovery CD/DVD/USB
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 7 parts for AU5-620_Wtdb model (for repairs / spares)
| Category | Description | ADAPTER | ADAPTER LITE-ON 135W 19V 3-PIN BLACK-TIP 5.1X7.4X12.5 BLACK PA-1131-07AG LED LF RIGHT ANGLE AC ADAPTOR 135W 19V 7 ADP 135W 19V 19V BLACK PA-1131-07AG P/N: 0432-01W40PB | BOARD NIC | AZUREWAVE AW-CE123H 802.11 A/B/G/N/AC (COMBO MINI-CARD)(HALF SIZE), BROADCOM BCM 4352+BCM20702 802.11 A/B/G/N/AC (COMBO MINI-CARD)(HALF SIZE) REV 1.0 | CPU | CPU INTEL CORE I5 I5-4210M PGA 37W HASWELL SR1L4 | DVDRW | ODD DVD/RW SUPER-MULTI DRIVE 9.0MM TRAY 8X SATA DA-8A6SH PLDS LF+HF W/O BEZEL | HDD | HDD HYBRID 1TB+8GB 5400RPM SATA 3 64MB 2.5 9.5MM MQ02ABD100H TOSHIBA 500G/P, LF F/W:HKF05A | LCD | LCD LED PANEL LG 23W FHD NONE GLARE LM230WF3 SLN1 LF 250NIT 14MS | LCD | LCD MODULE 23" TPK LED FHD NONE GLARE W/TOUCH PANEL & CONTROL BOARD & FRONT BEZEL FOR FLORENCE23 NEW P/N: 6M.3NGLD.003 |
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| Model P/N: | DQ.SUPEF.029 / DQSUPEF029 |
| Release date (year): | 2015 |
| Quick specs: | AU5-620_Wtdb_135W_CR_TP23.0GGNMTS7_01 EMEA CH W81ML64R02a0213/Ci54210M/8G*1/1000G*1/NSM8XS9.0/DLED23H/802.11 a/b/g/n/ac/Florence RF2.4 KB/Florence RF2.4 Mouse |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i5 |
| Processor Generation: | 4th Gen |
| Processor Model: | i5-4210M |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 2.60 GHz |
| Maximum Turbo Speed: | 3.20 GHz |
| Cache: | 3 MB |
| Direct Media Interface: | 5 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Chipset Manufacturer: | Intel |
| Chipset Model: | HM86 Express |
| Memory | |
| Standard Memory: | 8 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Card Reader: | Yes |
| Storage | |
| Hybrid Hard Drive Capacity: | 1 TB |
| Hybrid Hard Drive Interface: | Serial ATA |
| SSD Cache Capacity: | 8 GB |
| Optical Drive Type: | DVD-Writer |
| Display & Graphics | |
| Screen Size: | 58.4 cm (23") |
| Display Screen Type: | Active Matrix TFT Color LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Backlight Technology: | LED |
| Screen Mode: | Full HD |
| Screen Resolution: | 1920 x 1080 |
| Aspect Ratio: | 16:9 |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 2 |
| Number of Mini PCI Express Slots: | 2 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Built-in Devices | |
| Webcam: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 5 |
| Number of USB 2.0 Ports: | 3 |
| Number of USB 3.0 Ports: | 2 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 8.1 |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 135 W |
| Physical Characteristics | |
| Form Factor: | Desktop |
| Height: | 398 mm |
| Width: | 560 mm |
| Depth: | 35 mm |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)