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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 7 parts for TC-651_E model (for repairs / spares)
| Category | Description | CPU | CPU INTEL CORE I3-4170 LGA 3.6G 3M 1600 1150 54W HASWELL SR1PL | HARDWARE | 14Q4 INTEL 65W COOLER COOLERMASTER, 14Q4 PROPOSAL. 12V.4700RPM DEL-00095-R3-GP2.CPU.92*92*45.4MM L250MM P/N: 20-130-001319 | HDD | HDD 1TB 7200RPM SATA 3 64MB 3.5" 4K WD10EZEX WD (XL1000C) LF F/W:01.01A01 P/N: WD10EZEX-21WN4A0 | HDD | HDD 1TB 7200RPM SATA 3 64MB 3.5" 4K ST1000DM003 SEAGATE (GRENADA BP2) LF F/W:CC45 P/N: ST1000DM003 | KEYBOARD | KEYBOARD LITE-ON SK-9626 USB BLACK US | MOUSE / TOUCHPAD | MOUSE USB SM-9023 A LITE-ON WITH ACER LOGO, BLACK,PHASE IN THE SINGLE MODE USB P/N: 1HYGZZZ085J | PS / CHRG BD | PSU LITE-ON PS-7501-5AE 500W ACTIVE PFC 100-127V/220-240V, P8/P10 = 120+15/-0MM, 2015 REV |
|---|
| Model P/N: | DT.B03CN.004 / DTB03CN004 |
| Release date (year): | 2015 |
| Quick specs: | ATC-651_E_FR500W_CR CHINA CH W81CN64CNUSa/Ci3-4170/4G 1/1000G_4K 1/USB/A3B/USB/A3B |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | Intel |
| Processor Type: | Core i3 |
| Processor Generation: | 4th Gen |
| Processor Model: | i3-4170 |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 3.70 GHz |
| Cache: | 3 MB |
| Direct Media Interface: | 5 GT/s |
| 64-bit Processing: | Yes |
| Hyper-Threading: | Yes |
| vPro Technology: | No |
| Chipset Manufacturer: | Intel |
| Chipset Model: | B85 Express |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 32 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1600/PC3-12800 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | Secure Digital (SD) |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA/300 |
| Hard Drive RPM: | 7200 |
| Hard Drive Configuration: | 1 x 1 TB |
| Optical Drive Type: | No |
| Display & Graphics | |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 4 |
| Number of PCI Slots: | 2 |
| Number of PCI Express x1 Slots: | 1 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| HDMI: | Yes |
| DVI: | Yes |
| Total Number of USB Ports: | 6 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.0 Ports: | 4 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 8.1 |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 500 W |
| Physical Characteristics | |
| Height: | 380.5 mm |
| Width: | 175 mm |
| Depth: | 413.7 mm |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: | CCC |
| Environmentally Friendly: | Yes |
| Environmental Certification: | RoHS |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)