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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
| Model P/N: | NT.G0NEM.020 / NTG0NEM020 |
| Release date (year): | 2015 |
| Quick specs: | SW3-013-11DA W10HETOSL32AUWMEB MC UMA2Cb3kE_3T Z3735F/1 2G/32G+500G_L/2L8.0/R/10WX_BGNBT_2.0M2.0M_PB_AR61 |
| Processor & Chipset | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Atom |
| Processor Model: | Z3735F |
| Processor Speed: | 1.33 GHz |
| Maximum Turbo Speed: | 1.83 GHz |
| Processor Core: | Quad-core (4 Core) |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Memory | |
| Standard Memory: | 2 GB |
| Memory Technology: | DDR3L SDRAM |
| Memory Card Reader: | Yes |
| Memory Card Supported: | microSD |
| Storage | |
| Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Flash Memory Capacity: | 32 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 25.7 cm (10.1") |
| Display Screen Type: | LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Aspect Ratio: | 16:10 |
| Screen Mode: | WXGA |
| Screen Resolution: | 1280 x 800 |
| Backlight Technology: | LED |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics |
| Graphics Memory Technology: | DDR3L SDRAM |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Realtek |
| Wireless LAN Model: | 8723BS |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Resolution: | 2 Megapixel |
| Rear Camera: | Yes |
| Rear Camera Resolution: | 2 Megapixel |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Sensor Type: | Ambient Light Sensor |
| Interfaces/Ports | |
| Micro HDMI: | Yes |
| Total Number of USB Ports: | 1 |
| Number of USB 2.0 Ports: | 1 |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 32-bit |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 2-cell |
| Battery Chemistry: | Lithium Polymer (Li-Polymer) |
| Battery Capacity: | 8060 mAh |
| Battery Energy: | 30 Wh |
| Maximum Battery Run Time: | 12 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 10 W |
| Physical Characteristics | |
| Form Factor: | Hybrid |
| Height: | 22.9 mm |
| Width: | 262 mm |
| Depth: | 180 mm |
| Miscellaneous | |
| Package Contents: |
|
| Certifications & Standards: | ACPI 5.0 |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)