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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Model P/N: | NT.G0NEM.020 / NTG0NEM020 |
Release date (year): | 2015 |
Quick specs: | SW3-013-11DA W10HETOSL32AUWMEB MC UMA2Cb3kE_3T Z3735F/1 2G/32G+500G_L/2L8.0/R/10WX_BGNBT_2.0M2.0M_PB_AR61 |
Processor & Chipset | |
---|---|
Processor Manufacturer: | Intel |
Processor Type: | Atom |
Processor Model: | Z3735F |
Processor Speed: | 1.33 GHz |
Maximum Turbo Speed: | 1.83 GHz |
Processor Core: | Quad-core (4 Core) |
Cache: | 2 MB |
64-bit Processing: | Yes |
Memory | |
Standard Memory: | 2 GB |
Memory Technology: | DDR3L SDRAM |
Memory Card Reader: | Yes |
Memory Card Supported: | microSD |
Storage | |
Hard Drive Capacity: | 500 GB |
Hard Drive Interface: | Serial ATA |
Hard Drive RPM: | 5400 |
Flash Memory Capacity: | 32 GB |
Optical Drive Type: | No |
Display & Graphics | |
Screen Size: | 25.7 cm (10.1") |
Display Screen Type: | LCD |
Display Screen Technology: | In-plane Switching (IPS) Technology |
Aspect Ratio: | 16:10 |
Screen Mode: | WXGA |
Screen Resolution: | 1280 x 800 |
Backlight Technology: | LED |
Touchscreen: | Yes |
Multi-touch Screen: | Yes |
Graphics Controller Manufacturer: | Intel |
Graphics Controller Model: | HD Graphics |
Graphics Memory Technology: | DDR3L SDRAM |
Graphics Memory Accessibility: | Shared |
TV Card: | No |
Network & Communication | |
Wireless LAN: | Yes |
Wireless LAN Manufacturer: | Realtek |
Wireless LAN Model: | 8723BS |
Wireless LAN Standard: | IEEE 802.11b/g/n |
Bluetooth: | Yes |
Bluetooth Standard: | Bluetooth 4.0 |
Built-in Devices | |
Front Camera/Webcam: | Yes |
Front Camera/Webcam Resolution: | 2 Megapixel |
Rear Camera: | Yes |
Rear Camera Resolution: | 2 Megapixel |
Microphone: | Yes |
Finger Print Reader: | No |
Speakers: | Yes |
Sensor Type: | Ambient Light Sensor |
Interfaces/Ports | |
Micro HDMI: | Yes |
Total Number of USB Ports: | 1 |
Number of USB 2.0 Ports: | 1 |
Headphone/Microphone Combo Port: | Yes |
Software | |
Operating System Platform: | Windows |
Operating System: | Windows 10 Home |
Operating System Architecture: | 32-bit |
Input Devices | |
Keyboard Type: | Physical Keyboard |
Keyboard: | Yes |
Pointing Device Type: | TouchPad |
TouchPad Features: | Multi-touch Gesture |
Battery Information | |
Number of Cells: | 2-cell |
Battery Chemistry: | Lithium Polymer (Li-Polymer) |
Battery Capacity: | 8060 mAh |
Battery Energy: | 30 Wh |
Maximum Battery Run Time: | 12 Hour |
Power Description | |
Maximum Power Supply Wattage: | 10 W |
Physical Characteristics | |
Form Factor: | Hybrid |
Height: | 22.9 mm |
Width: | 262 mm |
Depth: | 180 mm |
Miscellaneous | |
Package Contents: |
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Certifications & Standards: | ACPI 5.0 |
To see warranty information, enter a valid serial number or SNID first here
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)