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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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◄ [Buy Options]
Need help? Click◄ [Help & Support]
Want to buy service / replacement / upgrade parts? Click◄ [Repair Parts / Upgrades]
Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
Model P/N: | NX.MQQEP.005 / NXMQQEP005 |
Production year: | 2014 |
Quick specs: | R7-371T-53TV W81ML64A13PL1 UMACiiL_UT 5421/1*8G/F128G/4L3.22/3FHT_acB_HD_Active Stylus_BAG_Gi_PLD2 |
Processor & Chipset | |
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Processor Manufacturer: | Intel |
Processor Type: | Core i5 |
Processor Generation: | 4th Gen |
Processor Model: | i5-4210U |
Processor Speed: | 1.70 GHz |
Cache: | 3 MB |
64-bit Processing: | Yes |
Memory | |
Standard Memory: | 8 GB |
Memory Technology: | LPDDR3 |
Memory Card Reader: | No |
Storage | |
Solid State Drive Capacity: | 128 GB |
Solid State Drive Interface: | Serial ATA/600 |
Optical Drive Type: | No |
Display & Graphics | |
Screen Size: | 33.8 cm (13.3") |
Display Screen Type: | LCD |
Display Screen Technology: | In-plane Switching (IPS) Technology |
Aspect Ratio: | 16:9 |
Screen Mode: | Full HD |
Screen Resolution: | 1920 x 1080 |
Backlight Technology: | LED |
Touchscreen: | Yes |
Multi-touch Screen: | Yes |
HDCP Supported: | Yes |
Graphics Controller Manufacturer: | Intel |
Graphics Controller Model: | HD Graphics 4400 |
Graphics Memory Technology: | LPDDR3 |
Graphics Memory Accessibility: | Shared |
TV Card: | No |
Network & Communication | |
Wireless LAN: | Yes |
Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
Bluetooth: | Yes |
Built-in Devices | |
Front Camera/Webcam: | Yes |
Microphone: | Yes |
Finger Print Reader: | No |
Speakers: | Yes |
Sensor Type: | Digital Compass |
Interfaces/Ports | |
HDMI: | Yes |
Total Number of USB Ports: | 3 |
Number of USB 2.0 Ports: | 1 |
Number of USB 3.0 Ports: | 2 |
Headphone/Microphone Combo Port: | Yes |
Software | |
Operating System Platform: | Windows |
Operating System: | Windows 8.1 |
Operating System Architecture: | 64-bit |
Input Devices | |
Keyboard: | Yes |
Keyboard Backlight: | Yes |
Pointing Device Type: | TouchPad |
TouchPad Features: | Multi-touch Gesture |
Battery Information | |
Number of Cells: | 4-cell |
Battery Chemistry: | Lithium Ion (Li-Ion) |
Battery Capacity: | 3220 mAh |
Battery Energy: | 48 Wh |
Maximum Battery Run Time: | 8 Hour |
Power Description | |
Maximum Power Supply Wattage: | 45 W |
Physical Characteristics | |
Height: | 18 mm |
Width: | 343.8 mm |
Depth: | 230.4 mm |
Weight (Approximate): | 1.50 kg |
Miscellaneous | |
Package Contents: |
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Certifications & Standards: | |
Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 8.1
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)