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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 25 parts for M3420-EW20P model (for repairs / spares)
| Category | Description | BOARD OTHER | BOARD USB 3.0(YAOYA) P/N: 1A3253Y01-000 | BOARD OTHER | BOARD USB 3.0(MING JI) P/N: 1A3253Y00-000 | BOARD OTHER | REAR I/O BOARD 2USB&1 (+500MMCABLE)(MINGJI) P/N: 10010EJ01-000 | BOARD OTHER | REAR I/O BOARD 2USB&1 (+500MMCABLE) P/N: 10010EJ00-000 | CABLE | CABLE FRONT PANEL P/N: 35090H200-000 | CABLE | CABLE REMOVABLE HDD SATA DATA P/N: 35100WN00-000 | CABLE | SATA ODD DATA CABLE,400MM(BLACK) P/N: 350908T01-GY0 | CABLE | CABLE SATA HDD DATA CABLE,305MM(BLACK) P/N: 350908S01-GY0 | CABLE | POWER CORD US 125V 10A 1.8M IS R P/N: 5Q062-001-GP | CHASSIS | CHASSIS L3 AM361 U3 NO LONG CARD SATA2.0 R P/N: 1A22PKMRS-600 | CPU | CPU PGA AMD A8 5500 FM2 3.2G 4M 65W A-1 TRINITY QUAD CORE P/N: AD5500OKA44HJ | DVDRW | ODD SUPER-MULTI 16X SATA DH-16ABSH PLDS HH DL LF BLACK BEZEL (HF+WIN7) 16MM TRAY BEZEL P/N: DH-16ABSH | DVDRW | ODD SUPER-MULTI 16X SATA GH70N HLDS LF+HF BLACK BEZEL HH (WIN7) P/N: GH70N | DVDRW | ODD SUPER-MULTI 16X SATA DVR-219RS PIONEER BLACK BEZEL LF HH DL (WIN7+HF) P/N: DVR-219RS | HARDWARE | LEFT SIDE DOOR(PAINTED) P/N: 1B23SQC00-600 | HARDWARE | L SIDE_CHASSIS P/N: 1B23SQA00-600 | HDD | HDD 1TB 5400RPM SATA 3 64MB 3.5" 4K GREEN WD10EARX WD LF F/W:51.0AB51 P/N: WD10EARX | HDD | HDD 1TB 7200RPM SATA 3 64MB 3.5" 4K ST1000DM003 SEAGATE LF F/W:CC4B P/N: ST1000DM003 | KEYBOARD | KEYBOARD LITE-ON SK-9621B USB BLACK ENGLISH/CANADIAN FRENCH WITH NEW ACER LOGO | KEYBOARD | KEYBOARD LITE-ON SK-9621B USB BLACK US WITH NEW ACER LOGO | MAINBOARD | MB KIT AM3420 AMD A75 ACER LOGO UATX W/O 1394 LF WIN7 | MOUSE / TOUCHPAD | PRIMAX MOUSE USB MOF9UO BLACK COLOR;WITH NEW ACER LOGO | PLASTIC | TOP PANEL ASSY P/N: 1A22PHVG3-600 | PLASTIC | AM361 MAIN BEZEL ASSY P/N: 1A22PHMG0-600 | SPS | PSU FSP FSP300-60THA(1) 300W NONE PFC (A01003) 100-127V/220-240V CO-MODULE (PWR 24 PIN + 4 PIN WHITE - CBL 1-2 SATA 1 IDE/FDD - CBL 2-2 SATA 1 IDE) POWER SUPPLY 300W SATA NPFC PSU 300NP FSP300-60THA(1) FSP R |
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| Model P/N: | DT.SKNAA.002 / DTSKNAA002 |
| Release date (year): | 2013 |
| Quick specs: | AM3420-EW20P W7HP64A/AA8-5500/10G/1TB AM3420_H CH PA005 W7HP64aAAC2/AA8-5500/4G*2+2G*1/1000G_4K*1/DSM16XS/USB/A1B/USB/A1B |
| Processor & Chipset | |
|---|---|
| Number of Processors Supported: | 1 |
| Number of Processors Installed: | 1 |
| Processor Manufacturer: | AMD |
| Processor Type: | A-Series |
| Processor Model: | A8-5500 |
| Processor Core: | Quad-core (4 Core) |
| Processor Speed: | 3.20 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Chipset Manufacturer: | AMD |
| Chipset Model: | A75 |
| Memory | |
| Standard Memory: | 10 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR3 SDRAM |
| Memory Standard: | DDR3-1333/PC3-10600 |
| Number of Total Memory Slots: | 4 |
| Memory Card Reader: | Yes |
| Storage | |
| Number of Hard Drives: | 1 |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA/300 |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 1 TB |
| Optical Drive Type: | DVD-Writer |
| Controllers | |
| Controller Type: | Serial ATA |
| Display & Graphics | |
| TV Card: | No |
| Network & Communication | |
| Ethernet Technology: | Gigabit Ethernet |
| Modem: | No |
| I/O Expansions | |
| Number of Total Expansion Slots: | 4 |
| Number of PCI Express x1 Slots: | 3 |
| Number of PCI Express x16 Slots: | 1 |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | Mouse |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 10 |
| Number of USB 2.0 Ports: | 6 |
| Number of USB 3.0 Ports: | 4 |
| Network (RJ-45): | Yes |
| Audio Line In: | Yes |
| Audio Line Out: | Yes |
| VGA: | Yes |
| Modem (RJ-11): | No |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 7 Home Premium |
| Operating System Architecture: | 64-bit |
| Power Description | |
| Maximum Power Supply Wattage: | 300 W |
| Physical Characteristics | |
| Color: | Black |
| Height: | 14.2" (361 mm) |
| Width: | 7.1" (180 mm) |
| Depth: | 15.7" (399 mm) |
| Miscellaneous | |
| Package Contents: |
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| Certifications & Standards: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)