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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Looking for drivers, BIOS utilities or manuals? Click◄ [Downloads]
Need to look up technical specs? Click◄ [Specifications]
Warranty expiry date lookup? Click◄ [Warranty]
Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="//snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.GKYEH.001 / NXGKYEH001 |
| Production year: | 2016 |
| Quick specs: | ES1-523-21BB W10HML64A6TBE1 UM ES1-523-21BB W10HML64A6TBE1 MC UMACkk_3U 1701/1 4G/500G_L/D/3L3.22/R/GSUP_acB_0.3MV_Midnight Black 15 Plastic Texture_FRO1 |
| Processor & Chipset | |
|---|---|
| Processor Manufacturer: | AMD |
| Processor Type: | E-Series |
| Processor Model: | E1-7010 |
| Processor Speed: | 1.50 GHz |
| Processor Core: | Dual-core (2 Core) |
| Cache: | 1 MB |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 16 GB |
| Memory Technology: | DDR3L SDRAM |
| Number of Total Memory Slots: | 2 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | SD |
| Storage | |
| Hard Drive Capacity: | 500 GB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 39.6 cm (15.6") |
| Display Screen Type: | LCD |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | AMD |
| Graphics Controller Model: | Radeon R2 Graphics |
| Graphics Memory Technology: | DDR3L SDRAM |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Qualcomm Atheros |
| Wireless LAN Model: | NFA435A |
| Wireless LAN Standard: | IEEE 802.11ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.0 Ports: | 1 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 3220 mAh |
| Battery Energy: | 36 Wh |
| Maximum Battery Run Time: | 5 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Height (Front): | 24.60 mm |
| Height (Rear): | 24.60 mm |
| Height: | 24.6 mm |
| Width: | 381.8 mm |
| Depth: | 258 mm |
| Weight (Approximate): | 2.40 kg |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
This unit was supplied with: Windows 10 Home
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
