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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 8 parts for ES1-311-C0SQ model (for repairs / spares)
| Category | Description | AC ADAPTER | ADAPTER 45W 19V 3-PIN BLACK TIP - 1.7X5.5X11 5.5PHY CHICONY A045R021L-AC01-01 LF BLACK WITH ACER LOGO | BATTERY | BATTERY 3-CELL PRISMATIC 3220MAH (FOR 5.5MM PACK THICKNESS) LGC AC14B1 PRISMATIC 3S1P MAIN COMMON | BOARD NIC | LITEON 3RD WIFI TWO ANT 1X1 BGN+ BT ATHEROS WB335 1X1 BGN CONNECTOR REV 1.0 | CAMERA | CAMERA CHICONY HD CH_HN165_SP SKYPE | HDD | HDD 500GB 5400RPM SATA 3 8MB 2.5 7MM 4K WD5000LPVX WD 500G/P LF F/W:01.01A01 P/N: WD5000LPVX | LCD | LCD LED 13.3 WXGA NONE GLARE CMI N133BGE-EAB LF 220NIT 10MS 500:1 | MAINBOARD | MAINBOARD ES1-311_UMA W/CPU INTEL ICQN2940 1.83G & RTC BATTERY & DIMM SOCKET*1 & MICROPHONE SUPPORT 45W ADAPTER & NORMAL HDD | MAINBOARD | Intel Celeron Processor N2940 (2M Cache, up to 2.25 GHz) FC-BGA13F, SR1YV, FH8065301919600, C0 |
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| Model P/N: | NX.MRTEV.002 / NXMRTEV002 |
| Release date (year): | 2014 |
| Quick specs: | ES1-311-C0SQ W81BML64A13AT1 MC ES1-311-C0SQ W81BML64A13AT1 MC UMACkk_3U 2940/1*4G/500_L/3L3.22/R/HDSUP_GNBT_HD_1yr_FXM_DE61 |
| Processor & Chipset | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Celeron |
| Processor Model: | N2940 |
| Processor Speed: | 1.83 GHz |
| Maximum Turbo Speed: | 2.25 GHz |
| Processor Core: | Quad-core (4 Core) |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory: | 8 GB |
| Memory Technology: | DDR3L SDRAM |
| Number of Total Memory Slots: | 1 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | Secure Digital (SD) Card |
| Storage | |
| Hard Drive Capacity: | 500 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 33.8 cm (13.3") |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics |
| Graphics Memory Technology: | DDR3L SDRAM |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Atheros |
| Wireless LAN Model: | WB335 |
| Wireless LAN Standard: | IEEE 802.11b/g/n |
| Ethernet Technology: | Ethernet |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Microphone: | Yes |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Interfaces/Ports | |
| HDMI: | Yes |
| Total Number of USB Ports: | 2 |
| Number of USB 2.0 Ports: | 1 |
| Number of USB 3.0 Ports: | 1 |
| Network (RJ-45): | Yes |
| Audio Line Out: | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 8.1 with Bing |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Pointing Device Type: | TouchPad |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Capacity: | 3220 mAh |
| Battery Energy: | 36 Wh |
| Maximum Battery Run Time: | 5 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Height: | 20.7 mm |
| Width: | 327 mm |
| Depth: | 228 mm |
| Weight (Approximate): | 1.60 kg |
| Miscellaneous | |
| Package Contents: |
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| Additional Information: | Wireless LAN: Acer Nplify 802.11b/g/n |
| Certifications & Standards: | ACPI 5.0 |
| Security Features: | Kensington Lock Slot |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)