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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
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• Enter your question in the form below to get the process started
Found 7 parts for NX.HG8AL.004 model (for repairs / spares)
| Category | Description | AC ADAPTER | ADAPTER 45W 19V 3-PIN BLACK TIP - 1.7X5.5X11 5.5PHY LITE-ON PA-1450-26AA LF BLACK | BOARD NIC | WIRELESS LAN LITEON 802.11AC BLUETOOTH BOARD FM3RD WIFI 1X1 AC+ BT M.2 QCA9377A QCA NFA435A, REV 1.1 | CABLE | POWER CORD 1M BLACK US P/N: 71NFI1BO188 | CAMERA | CAMERA TECH-FRONT HD CAMERA TF_OV9728_RTS5838H_AOET_ZTS6031M UNIFIED2 (ADD MIC*2) | CAMERA | CAMERA LITEON HD CAMERA LT_HM1061_RTS5838H_AOET_KMM4030 UNIFIED2 (ADD MIC*2) | HDD | HDD 1TB 5400RPM SATA 3 128MB 2.5" 7MM 4K WD10SPZX-21Z10T0 WD 1TB/P MN1000S LF F/W: 02.01A02 | HDD | HDD 1TB 5400RPM SATA 3 128MB 2.5" 7MM 4K MQ04ABF100 TOSHIBA LF+HF F/W:JU001J |
|---|
| Model P/N: | NX.HG8AL.004 / NXHG8AL004 |
| Release date (year): | 2019 |
| Processor | |
|---|---|
| Processor Manufacturer: | AMD |
| Processor Type: | Ryzen 3 |
| Processor Model: | 3200U |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 2.60 GHz |
| Maximum Turbo Speed: | 3.50 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Memory | |
| Standard Memory: | 12 GB |
| Maximum Memory Supported: | 16 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Card Reader: | No |
| Storage | |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 1TB |
| Total Solid State Drive Capacity: | 128 GB |
| Solid State Drive Interface: | PCI Express |
| Solid State Drive Configuration: | 1 x 128GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 39.6 cm (15.6") |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | AMD |
| Graphics Controller Model: | Radeon Vega 3 |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Video Resolution: | 1280 x 720 |
| Microphone: | Yes |
| Number of Microphones: | 2 |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Number of HDMI Outputs: | 1 |
| Total Number of USB Ports: | 3 |
| Number of USB 2.0 Ports: | 2 |
| Number of USB 3.1 Gen 1 Type-A Ports: | 1 |
| Network (RJ-45): | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Upgradable Windows OS: | Yes |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Numeric Pad: | Yes |
| Keyboard Backlight: | Yes |
| Keyboard Localization: | Spanish |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 3-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Battery Energy: | 48 Wh |
| Maximum Battery Run Time: | 7 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Color: | Pure Silver |
| Height: | 17.95 mm |
| Width: | 363.4 mm |
| Depth: | 247.5 mm |
| Weight (Approximate): | 1.90 kg |
| Miscellaneous | |
| Package Contents: |
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| Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)