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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Model P/N: | NX.HGFEK.001 / NXHGFEK001 |
Release date (year): | 2019 |
Processor | |
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Processor Manufacturer: | AMD |
Processor Type: | A-Series |
Processor Model: | A4-9120e |
Processor Core: | Dual-core (2 Core) |
Processor Speed: | 1.50 GHz |
Maximum Turbo Speed: | 2.20 GHz |
Cache: | 1 MB |
64-bit Processing: | Yes |
Memory | |
Standard Memory: | 4 GB |
Maximum Memory: | 12 GB |
Memory Technology: | DDR4 SDRAM |
Memory Card Reader: | No |
Storage | |
Drive Type: | HDD |
Total Hard Drive Capacity: | 1 TB |
Hard Drive Interface: | Serial ATA |
Hard Drive RPM: | 5400 |
Hard Drive Configuration: | 1 x 1 TB |
Optical Drive Type: | No |
Display & Graphics | |
Screen Size: | 39.6 cm (15.6") |
Display Screen Type: | LCD |
Display Screen Technology: | ComfyView |
Aspect Ratio: | 16:9 |
Screen Mode: | Full HD |
Screen Resolution: | 1920 x 1080 |
Backlight Technology: | LED |
HDCP Supported: | Yes |
Graphics Controller Manufacturer: | AMD |
Graphics Controller Model: | Radeon R3 Graphics |
Graphics Memory Technology: | DDR4 SDRAM |
Graphics Memory Accessibility: | Shared |
Network & Communication | |
Wireless LAN: | Yes |
Wireless LAN Standard: | IEEE 802.11ac |
Ethernet Technology: | Gigabit Ethernet |
Bluetooth: | Yes |
Bluetooth Standard: | Bluetooth 4.2 |
Built-in Devices | |
Front Camera/Webcam: | Yes |
Front Camera/Webcam Resolution: | 0.3 Megapixel |
Front Camera/Webcam Video Resolution: | 640 x 480 |
Microphone: | Yes |
Number of Microphones: | 2 |
Finger Print Reader: | No |
Speakers: | Yes |
Number of Speakers: | 2 |
Sound Mode: | Stereo |
Interfaces/Ports | |
HDMI: | Yes |
Total Number of USB Ports: | 3 |
Number of USB 2.0 Ports: | 2 |
Number of USB 3.1 Gen 1 Type-A Ports: | 1 |
Network (RJ-45): | Yes |
Headphone/Microphone Combo Port: | Yes |
Software | |
Operating System Platform: | Windows |
Operating System: | Windows 10 Home |
Operating System Architecture: | 64-bit |
Input Devices | |
Keyboard: | Yes |
Numeric Pad: | Yes |
Keyboard Localization: | English (UK) |
Pointing Device Type: | TouchPad |
TouchPad Features: | Multi-touch Gesture |
Battery Information | |
Number of Cells: | 2-cell |
Battery Chemistry: | Lithium Ion (Li-Ion) |
Battery Capacity: | 4810 mAh |
Battery Energy: | 37 Wh |
Maximum Battery Run Time: | 5.50 Hour |
Power Description | |
Maximum Power Supply Wattage: | 45 W |
Physical Characteristics | |
Height: | 19.90 mm |
Width: | 363.4 mm |
Depth: | 250.5 mm |
Weight (Approximate): | 1.94 kg |
Miscellaneous | |
Package Contents: |
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Certifications & Standards: | ACPI 5.0 |
Security Features: |
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To see warranty information, enter a valid serial number or SNID first here
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)