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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Know the part number(s) you are looking for? Search for it below:[ajaxy-live-search post_types="page" label="Type/paste part number here..." iwidth="200" allow_expand="on" expand="100" delay="500" width="250" url="http://snlookup.com/?s=%s" border="1px solid #eee"]Sorry, no downloads available at this time... (ERR-SERDWN)
| Model P/N: | NX.HVVSN.004 / NXHVVSN004 |
| Release date (year): | 2020 |
| Processor | |
|---|---|
| Processor Manufacturer: | AMD |
| Processor Type: | Athlon |
| Processor Model: | 3020E |
| Processor Core: | Dual-core (2 Core) |
| Processor Speed: | 1.20 GHz |
| Maximum Turbo Speed: | 2.60 GHz |
| Cache: | 4 MB |
| 64-bit Processing: | Yes |
| Memory | |
| Standard Memory: | 4 GB |
| Maximum Memory Supported: | 12 GB |
| Memory Technology: | DDR4 SDRAM |
| Memory Configuration: | 1 x 4GB |
| Number of Total Memory Slots: | 1 |
| Memory Card Reader: | No |
| Storage | |
| Total Hard Drive Capacity: | 1 TB |
| Hard Drive Interface: | Serial ATA |
| Hard Drive RPM: | 5400 |
| Hard Drive Configuration: | 1 x 1TB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 35.6 cm (14") |
| Display Screen Type: | LCD |
| Display Screen Technology: | ComfyView (Matte) |
| Aspect Ratio: | 16:9 |
| Screen Mode: | HD |
| Screen Resolution: | 1366 x 768 |
| Backlight Technology: | LED |
| HDCP Supported: | Yes |
| Graphics Controller Manufacturer: | AMD |
| Graphics Controller Model: | Radeon Graphics |
| Graphics Memory Accessibility: | Shared |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Standard: | IEEE 802.11a/b/g/n/ac |
| Ethernet Technology: | Gigabit Ethernet |
| Bluetooth: | Yes |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Resolution: | 0.3 Megapixel |
| Front Camera/Webcam Video Resolution: | 640 x 480 |
| Microphone: | Yes |
| Microphone Type: | Digital |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Interfaces/Ports | |
| HDMI: | Yes |
| Number of HDMI Outputs: | 1 |
| Total Number of USB Ports: | 3 |
| Number of USB 3.0 Ports: | 1 |
| Number of USB 3.2 Gen 1 Ports: | 2 |
| Network (RJ-45): | Yes |
| Headphone/Microphone Combo Port: | Yes |
| Software | |
| Upgradable Windows OS: | Yes |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard: | Yes |
| Keyboard Localization: | English |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 2-cell |
| Battery Chemistry: | Lithium Ion (Li-Ion) |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Color: | Charcoal Black |
| Height: | 19.90 mm |
| Width: | 328 mm |
| Depth: | 236 mm |
| Weight (Approximate): | 1.90 kg |
| Miscellaneous | |
| Package Contents: |
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To see warranty information, enter a valid serial number or SNID first here
 |  |
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)
