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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
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• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
Found 6 parts for A1602M_W model (for repairs / spares)
Category | Description | BOARD VIDEO | 299-4N214-X60A8 NVIDIA GT620 1GB 64BITS DDR3 UEFI VGA DVI-I HDMI ATX | CPU | CPU INTEL PENTIUM DUAL-CORE G640 LGA 2.8G 3M 1066 1155 65W Q-0 - SR059 P/N: SR059 | DVD | ODD HLDS DVD-ROM HH 16X DH50N LF+HF BLACK BEZEL 1.00 SATA P/N: DH50N | DVDRW | DVD-ROM PANASONIC DVD-ROM HH 16X SW420AEAA1-B LF+HF BLACK BEZEL SATA P/N: SW420AEAA1-B | HDD | HDD 500GB 7200RPM SATA 3 16MB 3.5" WD5000AAKX (XL500A) SATA III 16MB LF F/W:17.01H17 P/N: WD5000AAKX | MOUSE / TOUCHPAD | MOUSE PRIMAX USB MOANUOA WITH ACER LOGO 20-1AN03A701 BLACK |
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Model P/N: | DT.SM3CN.021 / DTSM3CN021 |
Release date (year): | 2013 |
Quick specs: | A1602M_W_PFC200W_CR CHINA CH NeoKylin LinuxCN11a/PDCG640/2G*1/500G*1/DDVD16XS/GT620 1GB/USB/CL1/USB_black_common_A |
Processor & Chipset | |
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Number of Processors Supported: | 1 |
Number of Processors Installed: | 1 |
Processor Manufacturer: | Intel |
Processor Type: | Pentium |
Processor Model: | G640 |
Processor Core: | Dual-core (2 Core) |
Processor Speed: | 2.80 GHz |
Cache: | 3 MB |
Direct Media Interface: | 5 GT/s |
64-bit Processing: | Yes |
Hyper-Threading: | No |
Chipset Manufacturer: | Intel |
Chipset Model: | H61 Express |
Memory | |
Standard Memory: | 2 GB |
Memory Technology: | DDR3 SDRAM |
Memory Standard: | DDR3-1600/PC3-12800 |
Memory Card Reader: | Yes |
Storage | |
Number of Hard Drives: | 1 |
Total Hard Drive Capacity: | 500 GB |
Hard Drive Interface: | Serial ATA/300 |
Hard Drive RPM: | 7200 |
Hard Drive Configuration: | 1 x 500 GB |
Optical Drive Type: | DVD-Reader |
Optical Media Supported: | DVD-ROM |
Display & Graphics | |
TV Card: | No |
Graphics Controller Manufacturer: | Nvidia |
Graphics Controller Model: | GeForce GT 620 |
Graphics Memory Capacity: | Up to 1 GB |
Graphics Memory Accessibility: | Dedicated |
Network & Communication | |
Modem: | No |
Input Devices | |
Keyboard: | Yes |
Pointing Device Type: | Mouse |
Interfaces/Ports | |
Modem (RJ-11): | No |
Software | |
Operating System Platform: | Linux |
Operating System: | Linux |
Power Description | |
Maximum Power Supply Wattage: | 200 W |
Miscellaneous | |
Package Contents: |
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To see warranty information, enter a valid serial number or SNID first here
Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)