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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
Model P/N: | HM.HHPSN.001 / HMHHPSN001 |
Technical Information | |
---|---|
Phone Style: | Bar |
Realtone: | Yes |
Messaging Type: | SMS (Short Message Service) |
Phone Features: | Music Streaming |
Call Features: | Call Log |
Sensor Type: | Proximity Sensor |
Audio | |
Radio Tuner: | Yes |
Radio Tuner Type: | FM |
Audio Formats: | AMR-WB |
Processor & Chipset | |
Processor Manufacturer: | MediaTek |
Processor Model: | MT6592 |
Processor Speed: | 2 GHz |
Processor Core: | Octa-core (8 Core) |
Memory | |
Built-in Memory: | 16 GB |
Standard Memory: | 2 GB |
Memory Card Slot: | Yes |
Memory Card Supported: | microSD |
Maximum Memory Card Size Supported: | 32 GB |
Display & Graphics | |
Screen Size: | 14.5 cm (5.7") |
Screen Type: | LCD |
Screen Resolution: | 1280 x 720 |
Color Support: | 16.7 Million Colors |
Touchscreen Information | |
Touchscreen: | Yes |
Touchscreen Type: | Capacitive |
Multi-touch Screen: | Yes |
Camera | |
Rear Camera Resolution: | 13 Megapixel |
Front Camera: | Yes |
Front Camera Resolution: | 2 Megapixel |
Built-in Flash: | Yes |
Input Devices | |
Input Method: | Touchscreen |
Software | |
Operating System: | Android |
Operating System Version: | Android 4.4 KitKat |
Software Included: |
|
Network & Communication | |
Network Band: | Quad Band |
Service Provider: | Chunghwa Telecom (CHT) |
Multi-SIM Supported: | No |
Number of SIM Card Supported: | 1 |
SIM Size Supported: | Micro |
Cellular Network Supported: | WCDMA 2100 |
Cellular Generation: | 4G |
Cellular Data Connectivity Technology: | GPRS |
GPS Receiver: | Yes |
Bluetooth: | Yes |
Bluetooth Standard: | Bluetooth 4.0 |
Wireless LAN: | Yes |
Wireless LAN Standard: | IEEE 802.11b/g/n |
Interfaces/Ports | |
USB: | Yes |
A/V Out: | No |
Headphone: | Yes |
Lightning: | No |
Battery Information | |
Battery Talk Time: | 6 Hour |
Battery Standby Time: | 250 Hour |
Physical Characteristics | |
Color: | Black |
Height: | 184.5 mm |
Width: | 80.3 mm |
Depth: | 8.5 mm |
Weight (Approximate): | 160 g |
Miscellaneous | |
Package Contents: |
|
Environmentally Friendly: | Yes |
Environmental Certification: | WEEE |
To see warranty information, enter a valid serial number or SNID first here