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- Summary
- Buy Options
- Help & Support
- Repair Parts / Upgrades
- Downloads
- Specifications
- Warranty
- Recovery CD/DVD/USB
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Corrupt, damaged or missing operating system (Windows/Linux)? Click◄ [Recovery CD/DVD/USB]
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Technical Support
In warranty (Limited free support)
• If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge)• Contact your local Acer office
Out of warranty (Premium paid support)
• Warranty expired? You can still get help!• Professional support by Acer trained technicians
• Offered via e-mail or live chat, typical response time is 1-2 hours
• Hardware & software problems
• Upgrades & specifications
• Spare parts search
• Only
• Satisfaction guaranteed, you will only be billed once you approve the answers provided
• Enter your question in the form below to get the process started
No spare parts list is available at this time...
| Model P/N: | NT.LDRST.003 / NTLDRST003 |
| Release date (year): | 2017 |
| Quick specs: | SW312-31-C1N8 W10HVTSL64sTH2 UMA2CiK_3LT 3350/1 4G/64G/2L4.67/R/2WUSPI_22acBI7_2M5M_Active Stylus_Iron Grey 12 Al Anodizing_TH91 6T |
| Processor & Chipset | |
|---|---|
| Processor Manufacturer: | Intel |
| Processor Type: | Celeron |
| Processor Model: | N3350 |
| Processor Speed: | 1.10 GHz |
| Burst Frequency: | 2.40 GHz |
| Processor Core: | Dual-core (2 Core) |
| Cache: | 2 MB |
| 64-bit Processing: | Yes |
| Hyper-Threading: | No |
| vPro Technology: | No |
| Memory | |
| Standard Memory: | 4 GB |
| Memory Technology: | LPDDR3 |
| Memory Card Reader: | Yes |
| Memory Card Supported: | microSDXC |
| Storage | |
| Flash Memory Capacity: | 64 GB |
| Optical Drive Type: | No |
| Display & Graphics | |
| Screen Size: | 31 cm (12.2") |
| Display Screen Type: | LCD |
| Display Screen Technology: | In-plane Switching (IPS) Technology |
| Aspect Ratio: | 16:10 |
| Screen Mode: | WUXGA |
| Screen Resolution: | 1920 x 1200 |
| Backlight Technology: | LED |
| Touchscreen: | Yes |
| Multi-touch Screen: | Yes |
| Digitizer: | Yes |
| Graphics Controller Manufacturer: | Intel |
| Graphics Controller Model: | HD Graphics 500 |
| Graphics Memory Technology: | LPDDR3 |
| Graphics Memory Accessibility: | Shared |
| TV Card: | No |
| Network & Communication | |
| Wireless LAN: | Yes |
| Wireless LAN Manufacturer: | Intel |
| Wireless LAN Model: | Dual Band Wireless-AC 7265 |
| Wireless LAN Standard: | IEEE 802.11ac |
| Bluetooth: | Yes |
| Bluetooth Standard: | Bluetooth 4.0 |
| Built-in Devices | |
| Front Camera/Webcam: | Yes |
| Front Camera/Webcam Resolution: | 2 Megapixel |
| Front Camera/Webcam Video Resolution: | 1600 x 1200 |
| Rear Camera: | Yes |
| Rear Camera Resolution: | 5 Megapixel |
| Rear Camera Video Resolution: | 2560 x 1920 |
| Microphone: | Yes |
| Microphone Type: | Digital |
| Finger Print Reader: | No |
| Speakers: | Yes |
| Number of Speakers: | 2 |
| Sound Mode: | Stereo |
| Sensor Type: | Accelerometer |
| Interfaces/Ports | |
| Total Number of USB Ports: | 2 |
| Number of USB 3.0 Ports: | 1 |
| Number of USB 3.1 Gen 1 Ports: | 1 |
| USB Type-C: | Yes |
| Audio Line Out: | Yes |
| Software | |
| Operating System Platform: | Windows |
| Operating System: | Windows 10 Home |
| Operating System Architecture: | 64-bit |
| Input Devices | |
| Keyboard Type: | Physical Keyboard |
| Keyboard: | Yes |
| Pointing Device Type: | TouchPad |
| TouchPad Features: | Multi-touch Gesture |
| Battery Information | |
| Number of Cells: | 2-cell |
| Battery Chemistry: | Lithium Polymer (Li-Polymer) |
| Battery Capacity: | 4670 mAh |
| Battery Energy: | 36 Wh |
| Maximum Video Battery Time: | 8 Hour |
| Power Description | |
| Maximum Power Supply Wattage: | 45 W |
| Physical Characteristics | |
| Color: | Iron Grey |
| Form Factor: | Hybrid |
| Height: | 10 mm |
| Width: | 295 mm |
| Depth: | 201 mm |
| Height with Dock: | 16.30 mm |
| Width with Dock: | 295 mm |
| Depth with Dock: | 201 mm |
| Weight (Approximate): | 900 g |
| Weight with Dock (Approximate): | 1.25 kg |
| Miscellaneous | |
| Package Contents: |
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| Security Features: | BIOS Passwords: |
To see warranty information, enter a valid serial number or SNID first here
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Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet
Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software
Operating systems available: Windows (11 / 10 / 8.1 / 8 / 7 / Vista / XP) & Linux (Linpus)
Sorry, CD/DVD sets are no longer available for sale
Buy a Recovery USB flash drive ($80.00 $59.95 USD)